De'Antay Kaufman
Bakersfield,CA
Summary
Results-driven professional with expertise in high-volume service efficiency and guest satisfaction. Proven ability in cash handling, team collaboration, and conflict resolution, ensuring seamless operations and positive client relationships.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Branch Office Administrator
Edward Jones
09.2024 - Current
- Coordinated schedules and appointments for branch staff, optimizing time management processes.
- Managed office supply inventory, reducing costs while maintaining readiness.
- Provided professional client support, fostering a welcoming office environment.
- Composed professional business correspondence, emails, meeting notes, and other documents.
- Conducted compliance audits to ensure accurate records and adherence to regulations.
Bartender | Server
Cask Strength Bar & Kitchen
Bakersfield, CA
09.2023 - 01.2025
- Develop a loyal clientele base by consistently providing exceptional service and tailored recommendations.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Adapt to a fast-paced environment, effectively managing multiple drink orders simultaneously, without compromising quality.
- Follow strict recipe guidelines, and efficient product usage.
- Processed payments accurately and efficiently with POS system.
Server
MB2 Raceway
Bakersfield, CA
11.2023 - 07.2024
- Balanced multiple tables while maintaining professionalism and service quality.
- Anticipated guest needs to ensure consistent satisfaction and return visits.
- Collaborated with team members during shifts for efficient workflow and excellent guest experiences.
- Addressed customer complaints or concerns professionally, ensuring swift resolution, and maintaining positive relationships.
Manager | Event Host | Bartender | Games Host
The BLVD
Bakersfield, CA
09.2019 - 07.2023
- Supervised day-to-day operations for a team of 25+, improving efficiency and guest satisfaction.
- Trained and evaluated staff, boosting productivity and team morale.
- Coordinated and hosted private events for up to 500 guests, ensuring seamless execution.
- Increased sales by consistently upselling food, beverages, and promotions.
- Managed cash transactions, inventory counts, and sales reporting with accuracy.
- Resolved customer concerns promptly, maintaining positive client relationships.
Education
Bachelor of Science - Business Administration, Management
California State University
Bakersfield, CA05.2021
Skills
- High-volume service efficiency
- Cash handling and reconciliation
- Event coordination and hosting
- Information retention
- Conflict resolution and guest recovery
- Staff training and team leadership
- Upselling and sales growth
- Inventory management
Certification
- Responsible Beverage Service (RBS)
- TIPS Certified
- Food Handlers Card
Timeline
Branch Office Administrator
Edward Jones
09.2024 - Current
Server
MB2 Raceway
11.2023 - 07.2024
Bartender | Server
Cask Strength Bar & Kitchen
09.2023 - 01.2025
Manager | Event Host | Bartender | Games Host
The BLVD
09.2019 - 07.2023
Bachelor of Science - Business Administration, Management
California State University
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