Deantay Robertson
Dallas,United States
Summary
Executed front desk operations with a focus on reliability and customer satisfaction.
Overview
8
8
years of professional experience
Work History
Janitor
24 Hour Fitness
02.2026 - Current
- Maintained cleanliness and sanitation of gym facilities, ensuring a safe environment for members.
- Operated floor cleaning equipment, enhancing overall facility hygiene and appearance.
- Monitored inventory levels of cleaning supplies, ensuring availability and reducing downtime.
- Trained new staff on cleaning protocols and safety procedures, promoting team efficiency.
Caregiver
Family Members
12.2024 - 11.2025
- Maintained cleanliness and sanitation of gym facilities, ensuring a safe environment for members.
- Operated floor cleaning equipment, enhancing overall facility hygiene and appearance.
- Monitored inventory levels of cleaning supplies, ensuring availability and reducing downtime.
- Trained new staff on cleaning protocols and safety procedures, promoting team efficiency.
Hotel Front Desk Agent
DoubleTree by Hilton Hotel
05.2022 - 12.2024
- Managed guest reservations, including modifications, cancellations, and room assignments
- Frequently commended by customers for friendly demeanor and helpful attitude towards resolving their concerns
- Handled cash transactions for room charges, deposits, and incidentals with attention to detail and accuracy
Front Desk Agent
Courtyard by Marriott
06.2021 - 02.2022
- Answer phone calls and assist with reservations, special requests, and guest questions.
- Provide prompt, courteous customer service and resolve minor guest concerns with a positive attitude.
- Maintain a clean and organized front desk area to ensure a professional appearance
Cashier
Walmart
07.2018 - 05.2020
- Assist customers with their purchases and provide a pleasant shopping experience
- Generally maintaining a clean and organized store environment.
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
Education
Highschool diploma - undefined
Seagoville Highschool
Seagoville06-2021
Skills
- Collaborated effectively within teams to achieve common goals
- Facilitated open communication among team members
- Utilized computer applications to support daily operations
- Assisted customers with inquiries and resolved issues
- Adapted quickly to new information and responsibilities
Languages
English
Timeline
Janitor
24 Hour Fitness
02.2026 - Current
Caregiver
Family Members
12.2024 - 11.2025
Hotel Front Desk Agent
DoubleTree by Hilton Hotel
05.2022 - 12.2024
Front Desk Agent
Courtyard by Marriott
06.2021 - 02.2022
Cashier
Walmart
07.2018 - 05.2020
Highschool diploma - undefined
Seagoville Highschool