City Carrier Assistant offering 3 years of industry experience. Strong history of managing high-volume routes with superior accuracy. Frequently commended for efficiency and attention to detail.
Overview
8
8
years of professional experience
Work History
City Letter Carrier
United States Postal Service, USPS
11.2021 - Current
Improved customer satisfaction by delivering mail accurately and efficiently to city residents.
Picked up outgoing mail from letter boxes and in person from customers.
Planned and cased mail in sequence of delivery for designated route.
Ensured timely delivery of packages and parcels by adhering to established routes and schedules.
Adhered to all postal regulations and guidelines when handling sensitive materials such as restricted mail items or hazardous substances.
Provided exceptional customer service, addressing inquiries regarding mail and package deliveries.
General Construction Laborer
Steve's Construction
08.2020 - 10.2021
Kept sites clean and organized to decrease accidents and increase overall productivity.
Contributed to successful project completion by collaborating with team members on various tasks.
Maintained a safe work environment through regular site cleanups and adherence to safety protocols.
Demonstrated adaptability by quickly learning new skills and techniques required for specific project needs.
Assisted in concrete pouring activities to ensure proper leveling, finishing, and curing processes were followed.
Assisted in the accurate measurement and marking of construction materials for precise cutting and installation.
Performed general construction work on both residential and commercial building projects.
Prepared job sites for work commencement by setting up barricades, scaffolding, and other necessary equipment.
Increased overall project quality by performing thorough inspections of completed work to identify any necessary adjustments or repairs.
Operated heavy machinery, such as forklifts and backhoes, to transport materials and assist in excavation efforts.
Enhanced project efficiency by effectively managing construction materials and tools.
Delivery Driver
Fed Ex Ground
05.2019 - 08.2020
Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Operated vehicle safely in highly congested areas with no traffic violations.
Completed rush deliveries on tight timetables to satisfy customer needs.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Loaded truck and properly secured items to prevent damage for deliveries.
Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Managed customer inquiries and complaints in polite and professional manner.
Verified accuracy of all deliveries against order forms.
Trainer / Route Supervisor
1 800 Junk
11.2017 - 04.2019
Mentored new hires, resulting in stronger staff development and increased productivity.
Provided one-on-one mentoring to help individuals reach their full potential within the organization.
Coached employees on best practices, providing constructive feedback to support their professional growth.
Monitored and reported trainee progress, introducing new learning tools to address individual needs.
Analyzed team performance and identified opportunities for additional training.
Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
Managed multiple projects simultaneously, maintaining strict deadlines and high-quality deliverables.
Delivery Driver
Carriage Cleaners
01.2016 - 10.2017
Completed on-time deliveries by choosing best and most efficient routes.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Completed rush deliveries on tight timetables to satisfy customer needs.
Operated vehicle safely in highly congested areas with no traffic violations.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Loaded truck and properly secured items to prevent damage for deliveries.
Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Managed customer inquiries and complaints in polite and professional manner.