MBA - Finance & Marketing
Ashland University
Ashland, OH12.2019
De'Ante Marshall
Pickerington,Ohio
Summary
Dynamic Account Executive with a proven track record in forging strong client relationships, spearheading innovative sales strategies, and resolving complex challenges. Known for delivering sustainable financial solutions and contributing to team leadership with strategic insights. Adept in leveraging financial analysis, customer service, and advanced problem-solving skills to achieve competitive, sustainable, and profitable outcomes.
Education
Bachelor of Science - Public Relations
Franklin University
Columbus, OH05.2014
Associate of Arts - Hospitality Management/Communications
Columbus State Community College
Columbus, OH06.2012
Skills
- Account Management
- Business Development
- New Product Introduction
- Continuous Process Improvement
- Vendor Management
- High-Powered Contract Negotiations
- Team Building & Leadership
- Customer Satisfaction
- Client Relationship Management
- Microsoft Office Suite: Word, Excel, PowerPoint, Outlook
- CRM (Salesforce)
Timeline
Account Executive II
Amazon
04.2022 - Current
Strategic Account Executive
OhioHealthy Medical Plan
05.2020 - 03.2022
Membership Growth Consultant
ChenMed (Dedicated Senior Services)
01.2020 - 05.2020
Client Manager
Quantum Health Inc.
03.2017 - 05.2019
Provider Services Representative II
Molina Healthcare of Ohio
06.2015 - 03.2017
Provider Data Management Administrator
Buckeye Community Health Plan
09.2014 - 06.2015
MBA - Finance & Marketing
Ashland University
Bachelor of Science - Public Relations
Franklin University
Associate of Arts - Hospitality Management/Communications
Columbus State Community College
Work History
Account Executive II
Amazon
04.2022 - Current
- Exceeded 2023 sales target by 47% by identifying new business opportunities and creating customized solutions for clients.
- Built and strengthened relationships with new and existing internal stakeholders to drive revenue growth.
- Created internal sales pipeline, with persistent focus on selling deep within 200 businesses, worldwide.
- Collaborated with cross-functional teams to develop comprehensive marketing strategies, resulting in increased brand awareness and revenue growth.
Strategic Account Executive
OhioHealthy Medical Plan
05.2020 - 03.2022
- Created and implemented a 'Roadmap to Advocacy' based on member feedback, improving customer service for OhioHealth's associate population, by 12%.
- Directed contract strategies and led negotiations, achieving key account profitability and continuous improvement in organizational effectiveness.
- Led an open enrollment marketing campaign that was responsible for a 28% increase in plan membership for Huntington National Bank.
Membership Growth Consultant
ChenMed (Dedicated Senior Services)
01.2020 - 05.2020
- Fueled business development opportunities, establishing business-to-business partnerships with brokers and community partners to generate patient opportunities.
- Organized and analyzed primary and secondary research to understand industry, market and company trends.
- Conducted in-depth market analysis to inform business strategies and drive industry growth.
Client Manager
Quantum Health Inc.
03.2017 - 05.2019
- Acted as the principal point of contact for 18 clients, overseeing day-to-day account management and ensuring the delivery of exceptional client service.
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
- Pioneered transformational initiatives to facilitate standard client processes such as annual renewal, communication requests, mid-year changes to self insured health plans, and strategic goal setting.
Provider Services Representative II
Molina Healthcare of Ohio
06.2015 - 03.2017
- Served as a pivotal liaison between 60+ healthcare providers and Molina Healthcare, effectively resolving billing disputes and claims issues, and promoting a seamless operational workflow.
- Spearheaded provider education initiatives on billing procedures and healthcare policies, significantly improving provider relations and operational transparency.
- Led transformative projects to standardize client processes, enhancing customer service and streamlining communication channels for better efficiency and satisfaction.
Provider Data Management Administrator
Buckeye Community Health Plan
09.2014 - 06.2015
- Managed critical provider data, ensuring the accuracy of information in the healthcare system, which directly contributed to high-quality scores and efficient service delivery.
- Played a key role in data integrity projects, meticulously updating provider demographics, credentials, and service details, resulting in improved claims processing and directory accuracy.
- Enhanced internal document management processes through diligent maintenance of personnel records and database updates, supporting organizational efficiency and compliance.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Overview
9
9
years of professional experience
Quote
"Our deepest fear is not that we are inadequate. Our deepest fear is that we are powerful beyond measure. It is our light, not our darkness, that most frightens us".
Marianne Williamson