De'ante Wheeler
Orlando,FL
Summary
As a dedicated Behavioral Health Technician, my mission is to support individuals in their journey towards recovery by providing compassionate care, building trust, and fostering an environment of healing. Skilled in managing daily operations within therapeutic environments, ensuring the safety and well-being of clients through consistent supervision, regular rounds, and collaborative team efforts. Seeking to leverage my skills and experience to contribute to the success of your team and the well-being of clients.
Overview
8
8
years of professional experience
Work History
Behavioral Health Tech
Orlando Treatment Solutions
10.2024 - 02.2025
- Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Conducted client rounds to check on residents.
- Facilitated on-site activities, support groups, and outings for clients.
- Administered, and documented drug screenings
- Oversaw self-administration of medication.
- Communicated with the program team regarding changes or issues related to clients.
Warehouse Operations Manager
Salvation Army ARC
11.2021 - 03.2024
- Demonstrated strong supervisory and leadership skills, with the ability to select, train, and motivate a team of hourly personnel.
- Ensured the safe, proper use, and maintenance of warehouse supplies and production equipment.
- Organized storage layouts, resulting in increased accessibility of items and improved worker efficiency.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Successfully managed high-volume periods by allocating resources efficiently and maintaining a smooth workflow.
Auto Detail Manager
Teph Seal Auto Appearance
02.2017 - 10.2021
- Enhanced customer satisfaction by providing top-notch auto detailing services and addressing concerns promptly.
- Streamlined the auto detailing process, reducing turnaround time and increasing overall productivity.
- Conducted regular quality checks on completed jobs, ensuring customer expectations were met or exceeded consistently.
- Managed a team of detailers, ensuring consistent quality and timely completion of tasks.
Skills
- Leadership Ability
- Ability to Work Independently
- Active listening
- Tasks Prioritization and Delegation
- Conflict de-escalation
- Strong Analytical and Problem Solving Skills
- Mental health support
- Interpersonal Communication Skills
- Incident reporting
- Excellent Organizational Skills and Attention to Detail
- Records management
- Ability to Excel in Fast Paced Environment
Timeline
Behavioral Health Tech
Orlando Treatment Solutions
10.2024 - 02.2025
Warehouse Operations Manager
Salvation Army ARC
11.2021 - 03.2024
Auto Detail Manager
Teph Seal Auto Appearance
02.2017 - 10.2021
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