Summary
Overview
Work History
Education
Skills
Timeline
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Deantrae Armstead

Lafayette,LA

Summary

Professional with strong expertise in auto detailing, delivering high-quality results through precise cleaning, polishing, and maintenance techniques. Consistently collaborates well with team members and adapts to changing needs, ensuring customer satisfaction and vehicle readiness. Known for reliability, attention to detail, and proactive approach to achieving optimal outcomes in vehicle appearance and condition. Skilled in using specialized tools and products, ensuring thorough and efficient service.

Overview

7
7
years of professional experience

Work History

Auto Detailer

Moss Motors BMW
05.2021 - Current
  • Performed thorough cleaning and detailing of vehicles, including interior vacuuming, upholstery shampooing, and exterior washing
  • Utilized specialized tools and equipment to remove dirt, stains, and grime from vehicle surfaces
  • Applied wax, polish, and protective coatings to enhance the appearance of vehicles' paintwork
  • Restored headlights to their original clarity
  • Cleaned and conditioned leather seats to maintain their quality and prevent cracking or fading
  • Removed scratches and swirl marks from vehicle exteriors using appropriate buffing techniques
  • Cleaned windows inside out for a streak-free finish
  • Detailed engine compartments
  • Maintained inventory of detailing supplies
  • Collaborated with customers to understand their specific needs regarding vehicle cleanliness preferences
  • Followed safety protocols when handling chemicals and operating machinery or power tools
  • Trained new team members on proper auto detailing techniques
  • Suggested improvements in product selection resulting in cost savings
  • Demonstrated expertise in removing tough stains such as grease, oil, and tar from vehicle surfaces
  • Safely operated power washers, steam cleaners, and other equipment necessary for auto detailing tasks
  • Meticulously cleaned hard-to-reach areas such as air vents, dashboard crevices, and door jams
  • Achieved a 95% customer satisfaction rating based on post-service surveys
  • Investigated new products and techniques in auto detailing industry trends to stay updated on best practices
  • Demonstrated exceptional problem-solving skills when faced with challenging cleaning situations or stubborn stain removal

Auto Detailer

Community Honda of Lafayette
11.2019 - 05.2021
  • Applied wax, polish, and protective coatings to enhance the appearance of vehicles' paintwork
  • Removed scratches and swirl marks from vehicle exteriors
  • Ensured proper tire pressure by checking and inflating tires as needed
  • Detailed engine compartments by degreasing components and applying dressing for a clean look
  • Maintained inventory of detailing supplies
  • Provided exceptional customer service by addressing any concerns or questions related to the detailing process
  • Manage multiple tasks efficiently
  • Implemented time-saving strategies that reduces average detailing time per vehicle
  • Developed a checklist system for consistent quality control during the detailing process
  • Increased customer satisfaction ratings
  • Recognized for consistently meeting exceeding daily productivity targets
  • Suggested improvements in product selection resulting in cost savings of XX%
  • Maintained an organized work area resulting in improved efficiency during busy periods
  • Demonstrated expertise in removing tough stains such as grease, oil, and tar from vehicle surfaces
  • Safely operated power washers, steam cleaners, and other equipment necessary for auto detailing tasks
  • Collaborated with colleagues to share best practices and improve overall efficiency
  • Meticulously cleaned hard-to-reach areas such as air vents, dashboard crevices, and door jambs
  • Managed time effectively to meet deadlines while maintaining attention to detail
  • Achieved a 95% customer satisfaction rating based on post-service surveys
  • Investigated new products and techniques in auto detailing industry to stay updated on best practices
  • Leveraged excellent communication skills when discussing/addressing any concerns raised by customers
  • Pioneered an eco-friendly approach by using waterless car wash products that reduced water consumption by XX%
  • Achieved consistent positive feedback from customers regarding the cleanliness of their vehicles after servicing

Auto Detailer

Hampton Toyota
04.2018 - 10.2018
  • Washed cars and trucks daily for auto dealership.
  • Enhanced customer satisfaction by providing thorough interior and exterior detailing services.
  • Maintained a clean and organized workspace, ensuring optimal workflow and safety standards.
  • Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
  • Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
  • Exceeded client expectations by paying close attention to detail and promptly addressing any concerns or issues, resulting in a strong reputation for excellence within the community.
  • Applied wax to vehicle exteriors and buffed to brilliant shine.

Education

High school or equivalent - High school diploma

North Side High School
Lafayette, LA
05.2018

Skills

  • Automotive Detailing
  • Paint correction
  • Buffing
  • Auto Restoration
  • Interior/Exterior Ceramic
  • Headlight Restoration
  • Paint Fill-in
  • Water Spot Removal
  • Overspray Removal
  • Carpet Dye
  • Headliner Restoration
  • Wet Sanding
  • Customer Service

Timeline

Auto Detailer

Moss Motors BMW
05.2021 - Current

Auto Detailer

Community Honda of Lafayette
11.2019 - 05.2021

Auto Detailer

Hampton Toyota
04.2018 - 10.2018

High school or equivalent - High school diploma

North Side High School

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Deantrae Armstead