Deantral Hingle
New Orleans,LA
Summary
Management professional versed in all aspects of administration and operations management. Possesses exceptional communication, organizational and presentation capabilities. Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
28
28
years of professional experience
Work History
TUMG Administrative Secretary
Tulane University
09.2022 - Current
- Provide administrative and clerical support to the Executive Assistant as well as back up the Executive Assistant during absences
- Schedule meetings, filing, maintain conference rooms reservation calendar, process invoices in Sciquest, requests checks in Concur, transmit faxes, and process interdepartmental orders (IT).
Administration Program Coordinator
Tulane University
12.2021 - 09.2022
- Assists with staff, faculty and student reimbursements (Concur)
- Directly responsible for call screening and directing, mail delivery and retrieval, interdepartmental orders and payments
- Works closely with Director of strategy and operations to support staff
- Provides overall administrative, project, and event support of frontline fundraising, alumni programming, and development initiatives for the Advancement Team.
Referral Coordinator
Tulane University
02.2020 - 12.2021
- Assisting providers and patients in identifying and accessing support resources including referrals for specialty medical services
- Completing referral entry follow up and provider updates according to the timeliness of the referral process
- Ensuring appropriate referral and authorizations are obtained in the medical record
- Answer referral-related calls from patients/outside facilities, take messages accurately and relay to providers in a timely manner
- Assume responsibility for developing and distributing daily, monthly and quarterly reports.
Coordinator Customer Service
Tulane Hospital
02.2019 - 02.2020
- Receives and screens telephone calls and notifies appropriate personnel, records messages or forwards to voice mail, greets visitors, notifies appropriate personnel of their arrival, and directs same to designated location, manage daily mail process (incoming/outgoing) Makes travel arrangements as requested, Schedule depositions arrange for court reporter, videographer and interpreter
Patient Care Coordinator
Tulane Hospital
09.2009 - 08.2018
- Coordinates the evaluation process of Hospitalist new admits and discharged patients
- Arranges for op procedures follow up appointments and Referrals for MCLNO and Community care
- Ensure discharge summaries are sent out to the providers
- A liaison between the Hospitalist and clinical team regarding the patients needs and transition of care to various settings
- Assist with discharge planning in collaboration with the multi-disciplinary health care team
- Maintain the data base of the physicians and update the metrics monthly report.
Service Center Assistant
Touro Hospital
05.2007 - 09.2009
- Manages the day-to-day operations ensuring effective office coverage of the Service Center
- Enters new and existing equipment preventive maintenance schedules and work ticket information directed by the maintenance supervisor
- Assists with the collection of statistics and preparing of monthly management reports regarding performance, parking of all garages, contractor license and payroll
- Coordinated communication flow within the team and the department via telephone, email and intranet
- Maintained supplies and equipment to meet team needs
- Maintains the equipment software program (ISIS PRO).
Administrative Technician
DEPARTMENT OF FAMILY AND PROTECTIVE SERVICES
07.2006 - 05.2007
- Performs routine and moderately complex administrative support, technical program assistance, and some legal secretarial work
- Disseminates information, provides legal and administrative support, and maintains communication with clients, opposing counsel, agencies, and the general public
- Interacts routinely with DFPS staff throughout the state, other state agency staff, and the general public
- Coordinates travel arrangements for legal staff and prepares or processes related paperwork, files concerning agency programs and services as required
- Proofreads legal and administrative documents
- Prepares, edits, and distributes correspondence, reports, studies, forms, and documents.
Service Coordinator
TULANE UNIVERSITY HOSPITAL
08.1998 - 08.2005
- Performed diversified clerical duties for the Facility Service Department
- Trends maintenance issues payroll, purchasing, planning, scheduling meetings, document preparation, expenses, generates reports, adjusts schedule of PM's and all other task as needed
- Coordinated communication flow within the team and the department via telephone, email and intranet
- Maintained supplies and equipment to meet team needs
- Proficient at Total Maintenance System program
- Worked independently and managed multiple tasks at one time.
- Coordinated with vendors and suppliers to maintain optimal inventory levels of tools, equipment, and parts required for services rendered.
Administrative Assistant
NEW ORLEANS PUBLIC SCHOOLS
08.1996 - 05.1998
- Provided administrative duties for the Henry C
- Schaumburg Elementary School by scheduling and coordinating meetings, events, interviews, appointments, and other similar activities for the school Principal, which included coordinating travel and lodging arrangements
- Sorted, screened, reviewed, and distributed incoming and outgoing mail; composed, prepared, and ensured timely responses to a variety of routine written inquiries.
Education
Some College (No Degree) - Early Childhood Education
Delgado Community College
New Orleans, LASkills
- Document Preparation
- Verbal Communication
- File Management
- Scheduling and calendar management
- Meeting Coordination
- Building Maintenance
- File Organization
- Billing and Invoicing
- Administrative Support
- Database Administration
- Materials Management
- Spreadsheet Creation
- Calendar Management
References
Available Upon Request
Timeline
TUMG Administrative Secretary
Tulane University
09.2022 - Current
Administration Program Coordinator
Tulane University
12.2021 - 09.2022
Referral Coordinator
Tulane University
02.2020 - 12.2021
Coordinator Customer Service
Tulane Hospital
02.2019 - 02.2020
Patient Care Coordinator
Tulane Hospital
09.2009 - 08.2018
Service Center Assistant
Touro Hospital
05.2007 - 09.2009
Administrative Technician
DEPARTMENT OF FAMILY AND PROTECTIVE SERVICES
07.2006 - 05.2007
Service Coordinator
TULANE UNIVERSITY HOSPITAL
08.1998 - 08.2005
Administrative Assistant
NEW ORLEANS PUBLIC SCHOOLS
08.1996 - 05.1998
Some College (No Degree) - Early Childhood Education
Delgado Community College
Similar Profiles
Maceo Rainey Jr.Maceo Rainey Jr.
Cashier at Tulane UniversityCashier at Tulane University
Antonios AntoniadisAntonios Antoniadis
Peer Tutor at Tulane UniversityPeer Tutor at Tulane University
Nischal NeupaneNischal Neupane
Resident Doctor at Tulane UniversityResident Doctor at Tulane University
Sophie EvansSophie Evans
Research Assistant at Tulane UniversityResearch Assistant at Tulane University
Glynis SmithGlynis Smith
Behavior Interventionist at Crescent City SchoolsBehavior Interventionist at Crescent City Schools