Deaona Miller
Spartanburg,SC
Summary
Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business which can be applied to all tasks and trades. Reliable personal care professional bringing several years of experience in personal care assistant roles. Skilled in addressing physical and mental disabilities and monitoring needs for convalescent patients. Trusted to care for patients at varying stages of life. Sympathtic personal care aide with several years of experience supporting patients with activities of daily living. Professional and clear communicator when instructing and assisting patients as well as when reporting information to healthcare team and supervisors.
Overview
3
3
years of professional experience
Work History
Sever
Crawford
Spartanburg, SC
01.2025 - Current
- Served food and beverages to patrons and confirmed complete orders.
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Set up tables in between patrons to reduce wait times.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Prepared drinks according to standard recipes.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Addressed complaints to kitchen staff and served replacement items.
Caregiver
Private Care
Spartanburg, SC
11.2024 - 02.2025
- Monitored vital signs and medication use, documenting variances, and concerning responses.
- Developed plans for respite care when needed based on availability of family members or other caregivers.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Instructed family members on how to provide bedside care.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Followed safe lifting and transferring techniques to transport residents.
- Contributed to case reviews of client status and progress.
- Maintained clean and well-organized environment for client happiness and safety.
- Monitored health and well-being of clients and reported significant health changes.
- Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
- Improved patient outlook and daily living through compassionate care.
- Drove clients to doctors' appointments and social outings.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
Medtech
bevid place
Spartanburg, SC
02.2024 - 06.2024
- Adhered to all safety and infection control precautions and regulations.
- Monitored patients for medical changes and reviewed and revised care plans accordingly.
- Recorded all test results in patient files according to hospital policies and procedures.
- Checked blood compatibility using crossmatching, antigen typing and antibody identification.
- Monitored vital signs including temperature, pulse, respiration rate and blood pressure.
- Administered medications under physician direction following standard operating procedures.
Manager
McDonald's Restaurant
Spartanburg, SC
04.2023 - 05.2024
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Trained employees on additional job positions to maintain coverage of roles.
- Facilitated team meetings and workshops to foster collaboration and share best practices.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Coached, mentored and trained team members in order to improve their job performance.
- Recruited and trained new employees to meet job requirements.
- Reviewed completed work to verify consistency, quality, and conformance.
- Delegated work to staff, setting priorities and goals.
- Recruited and hired qualified candidates to fill open positions.
- Directed recruitment, hiring, and training of new staff members.
- Recognized by management for providing exceptional customer service.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Achieved cost-savings by developing functional solutions to problems.
Manager
Wendy's
Spartanburg, SC
03.2022 - 04.2024
- Managed annual budgeting and forecasting, optimizing resource allocation.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Analyzed market trends and competitor activity to inform business strategy.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Recruited and hired qualified candidates to fill open positions.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Managed risk by developing and implementing effective risk management strategies.
Education
High School Diploma -
Broome Hight School
Spartanburg, SC05-2012
Some College (No Degree) - Phlebotomy
Spartanburg Community College
Spartanburg, SCSome College (No Degree) - dialysis
Spartanburg Community College
Spartanburg, SCSome College (No Degree) - Understanding Medication For Caregives
Allison
Spartanburg, SCSkills
- Order management
- Table setup
- Cash handling
- Food preparation
- Customer service
- Active listening
- Health and safety
- Hospitality service expertise
- Medication administration
- Infection control
- Compassionate care
- Direct patient care
- Patient assessments
- Problem-solving
- Social interaction
- Basic housekeeping
- Indirect patient care
- Housekeeping tasks
- Adaptability and flexibility
- Elderly care
- Relationship building
- Patient companionship
- Care plan management
- At-home care instruction
- Special needs care
Languages
american sign language
Professional
References
References available upon request.
Timeline
Sever
Crawford
01.2025 - Current
Caregiver
Private Care
11.2024 - 02.2025
Medtech
bevid place
02.2024 - 06.2024
Manager
McDonald's Restaurant
04.2023 - 05.2024
Manager
Wendy's
03.2022 - 04.2024
High School Diploma -
Broome Hight School
Some College (No Degree) - Phlebotomy
Spartanburg Community College
Some College (No Degree) - dialysis
Spartanburg Community College
Some College (No Degree) - Understanding Medication For Caregives
Allison
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