Deasha Graham
Albany,NY
Summary
Results-driven Scan Operator and Front Desk Receptionist with strong skills in workflow management and customer service. Proven ability to train staff and troubleshoot equipment, ensuring smooth operations and high-quality service delivery.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Scan Operator
Walmart
Albany
07.2026 - Current
- Operated scanning equipment to ensure accurate inventory management.
- Coordinated with team members to maintain workflow efficiency during peak hours.
- Assisted in training new staff on scanning procedures and safety protocols.
- Monitored scanner performance, troubleshooting issues as they arose to minimize downtime.
Front Desk Receptionist
Dave & Buster's
Albany
07.2023 - 09.2024
- Greeted and assisted guests, ensuring a welcoming atmosphere and prompt service.
- Managed multi-line phone system, efficiently directing calls to appropriate departments.
- Scheduled reservations and coordinated events, optimizing guest experience and venue utilization.
- Processed payments and maintained accurate cash drawer for daily transactions.
Food Service Worker
Panera Bread
Albany NY
06.2022 - 01.2023
- Prepared and assembled food items according to Panera Bread standards.
- Maintained cleanliness and organization of workstations throughout shifts.
- Assisted customers in selecting menu items, enhancing overall dining experience.
- Operated kitchen equipment safely while adhering to health regulations.
Education
High School Diploma -
Albany High
Albany NY06-2025
Skills
- Deadline management
- Document preparation
- Workflow management
- Document scanning
Certification
PCA
Timeline
Scan Operator
Walmart
07.2026 - Current
Front Desk Receptionist
Dave & Buster's
07.2023 - 09.2024
Food Service Worker
Panera Bread
06.2022 - 01.2023
High School Diploma -
Albany High