Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

De'Asia McKenzie

Houston

Summary

Results-driven Team Leader recognized for enhancing productivity and ensuring efficient task completion. Expertise in strategic planning, conflict resolution, and performance optimization. Proven leadership and communication skills facilitate achievement of team objectives. Capable of leveraging organizational and motivational abilities to drive success in dynamic environments.

Overview

8
8
years of professional experience

Work History

Team Leader, Cashier, Cook

Chick-fil-A
Houston
01.2021 - Current
  • Trained new cashiers on register systems and customer interaction protocols.
  • Managed cash handling procedures to ensure accuracy and security.
  • Maintained cleanliness of checkout areas during operational hours.
  • Inspected equipment regularly for optimal functioning.
  • Resolved customer disputes efficiently while upholding professionalism.
  • Ensured compliance with safety protocols to maintain a secure working environment.
  • Answered customer inquiries and provided relevant store information.

Cashier, Cook

Chipotle
San Antonio
07.2019 - 01.2021
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.
  • Stocked shelves with merchandise when needed.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.

Cashier

Walmart
Austin
12.2017 - 05.2019
  • Processed customer transactions accurately using point-of-sale systems.
  • Handled cash, credit, and gift card transactions securely.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.
  • Stocked shelves with merchandise when needed.
  • Helped customers find specific products, answered questions, and offered product advice.

Education

Bachelor of Science - Biology

Texas Southern University
Houston, TX
05-2027

Skills

  • Team leadership
  • Customer service
  • Problem solving
  • Interpersonal communication
  • Data analysis
  • Employee training
  • Collaboration and teamwork

Affiliations

  • Staying active
  • Reading
  • Painting

Accomplishments

  • Team leader appreciation award

Timeline

Team Leader, Cashier, Cook

Chick-fil-A
01.2021 - Current

Cashier, Cook

Chipotle
07.2019 - 01.2021

Cashier

Walmart
12.2017 - 05.2019

Bachelor of Science - Biology

Texas Southern University

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