Summary
Work History
Education
Skills
Languages
Timeline
Generic

De'Asia WIlkins

Cincinnati,OH

Summary

Dedicated Customer Service Specialist skilled in prioritizing and multitasking in a fast-paced environment. Collaborates effectively as a team member to achieve personal and business objectives. Recognized for adeptly resolving escalated customer support matters. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation. Effectively meet front-end needs with skilled merchandising, customer support and register management. Proficient in processing purchases and returns with high accuracy and diligent attention to details. Sales expert promotes products and works to boost store profits. Hardworking and safety-driven leader well-versed in the needs and operational practices of a workshop environment. Outgoing student pursuing flexible part-time employment with weekend and evening shift options. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Work History

Cashier

Walmart
Cincinnati, OH
05.2024 - Current
  • Demonstrated efficient and accurate cash register operation, processing payments via various methods.
  • Conducted initial cash count to confirm accurate drawer balance and adequate change.
  • Maintained a positive attitude while greeting customers and ensuring their satisfaction.
  • Ensured legal age conformity for alcohol and tobacco transactions.
  • Maintained clean and orderly workspaces to enhance efficiency.
  • Aided customers in finding specific items, responded to their questions promptly, and provided expert suggestions for product choices.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Delivered accurate responses regarding product details and store promotions.
  • Facilitated customer engagement and accelerated sales by supporting purchasing decisions and promoting loyalty program enrollment.
  • Delivered high-quality customer service by addressing concerns related to store policies.
  • Managed financial exchanges with customers by issuing receipts, refunds, credits, and change due.

Education

Associate of Arts - Psychology

Cincinnati State Technical And Community College
Cincinnati, OH
01-2025

High School Diploma -

Hughes Stem High School
Cincinnati, OH
05-2021

Skills

  • Transaction Processing Skills
  • Customer Service
  • Returns processing
  • ID Verification
  • Payment Processing
  • Product Recommendations
  • Cash Handling
  • Customer Assistance
  • Customer service excellence
  • Cash Management
  • Staff Training
  • Money Handling
  • Time management skills
  • Order Taking
  • Cash Drawer Balancing
  • Product Knowledge
  • Credit and cash transactions
  • Strategic Thinking
  • Performance monitoring
  • Customer Needs Assessment
  • Public Speaking
  • Marketing
  • Customer outreach
  • Team training and development
  • Customer Satisfaction
  • Customer Relationship Management (CRM)
  • Customer Relations
  • Sales
  • Order Management

Languages

Spanish
Elementary

Timeline

Cashier

Walmart
05.2024 - Current

Associate of Arts - Psychology

Cincinnati State Technical And Community College

High School Diploma -

Hughes Stem High School
De'Asia WIlkins