De’Asia Williams
Valdosta,GA
Summary
Proven Food Service Worker with a track record of enhancing customer satisfaction at Burger King through exceptional multitasking and customer service skills. A quick learner and problem-solver, adept at maintaining productivity and efficiency, ensuring minimal wait times, and resolving complaints with professionalism and empathy. Demonstrates strong communication and a positive attitude, contributing to a welcoming environment for all customers.
Overview
1
1
year of professional experience
Work History
Food Service Worker
Burger King
Eielson Air Force Base, AK
08.2023 - 05.2024
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Food Service Worker
Pizza Hut
North Pole, AK
01.2023 - 02.2024
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Snack Bar Worker
Arctic Bowling Alley
Eielson
11.2022 - 12.2022
- Operated cash register and received cash or credit card payment from customer to procure and record transactions.
- Practiced strong sanitation habits to comply with workplace health and safety procedures.
- Prepared and served food and drink to drive guest satisfaction while anticipating customer needs.
- Described specials or menu changes and answered food preparation questions to assist guests in food and beverage selection.
Education
Associates In Science General Study -
Georgia Military College - Valdosta
Valdosta, GAHigh School Diploma -
Ben Eielson High School
Eielson Air Force Base, AK05.2024
Skills
- Quick Learner
- Positive Attitude
- Multitasking
- Customer Service
- Problem-Solving
- Strong Communication Skills
- Positive Attitude and Energy
- Flexible Schedule
- Productivity and Efficiency
Timeline
Food Service Worker
Burger King
08.2023 - 05.2024
Food Service Worker
Pizza Hut
01.2023 - 02.2024
Snack Bar Worker
Arctic Bowling Alley
11.2022 - 12.2022
Associates In Science General Study -
Georgia Military College - Valdosta
High School Diploma -
Ben Eielson High School