Deatrice Brooks
East Hartford,CT
Summary
Proven financial professional with a track record of enhancing financial accuracy and efficiency at New England Health Care Employees Union. Excelled in payment tracking and bank reconciliations, leveraging Microsoft Excel expertise and strong organizational skills to streamline processes and improve client satisfaction. Demonstrated ability to manage high-volume accounts with meticulous attention to detail, driving significant improvements in financial reporting and operational workflow.
Overview
17
17
years of professional experience
Work History
Staff Supervisor
Hartford Neurology
02.2023 - Current
- Evaluated staffing needs regularly based on business requirements, adjusting schedules accordingly to minimize overtime expenses while maintaining optimal coverage levels during peak hours.
- Continuously assessed internal processes to identify inefficiencies or bottlenecks that could be eliminated or improved upon to increase overall productivity levels within the team structure.
- Facilitated open lines of communication between staff members and upper management through regular meetings, one-on-one discussions, and anonymous suggestion boxes designed to encourage candid feedback.
- Ensured high-quality customer service through continuous staff training, monitoring, and feedback sessions.
Direct Care Worker (Part-Time)
Vinfenct
06.2022 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.
- Assisted patients with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.
- Delivered exceptional service by prioritizing patient safety while maintaining confidentiality according to HIPAA guidelines.
Accounts Receivable/Payable Clerk
New England Health Care Employees Union
11.2021 - 12.2022
- Assisted in financial audits by providing accurate documentation and reconciling discrepancies, ensuring regulatory compliance.
- Process checks for payment of accounts.
- Safeguarded company assets by diligently tracking fixed asset additions, disposals, and depreciation schedules for accurate financial reporting.
- Continuously monitored credit limits for existing customers, supporting healthy cash flow without compromising service quality or jeopardizing long-term relationships with clients.
- Streamlined month-end closing processes for improved financial reporting accuracy and timeliness.
Youth Counselor (part-time)
The Village For Families And Children
04.2021 - 04.2022
- Monitored youth behavior and offered guidance and support for positive change.
- Assisted youth in developing problem-solving and communication skills to support stress management.
- Supervised youth in engaging environment to promote security and safety for all ages.
- Coached youth in conflict resolution skills, reducing incidents of aggression and improving peer relationships.
Senior Accountant
RiseBoro
06.2019 - 08.2021
- Prepared monthly journal entries and reconciliations.
- Reconciled accounts and created documents for monthly closure procedures.
- Reviewed documents and accounts for discrepancies and resolved variances.
- Reconciled balance sheets and streamlined best practices for balance sheet processes.
Accounts Payable Specialist (Temp)
Haks Investments
11.2017 - 06.2019
- Ensured timely payments for all invoices, maintaining strong relationships with vendors and suppliers.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Reduced invoice processing time with accurate data entry and timely vendor communication.
- Reached out to vendors and customers to verify information and follow up on client issues.
Accountant (Temp)
Jewish Associations For The Aged
10.2016 - 02.2018
- Handled day-to-day accounting processes to drive financial accuracy.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Gathered financial information, prepared documents, and closed books.
Entitlement Coordinator
Insititute For Community Living
01.2008 - 06.2015
- Streamlined application processes for quicker turnarounds, leveraging strong organizational skills.
- Managed a high volume of applications simultaneously while maintaining strict attention to detail and accuracy.
- Improved client satisfaction by efficiently managing entitlement applications and maintaining accurate records.
- Facilitated smoother handoffs between departments by establishing clear lines of communication and updating all necessary parties on case progress regularly.
Education
MBA - General Management
Metropolitan College of New York
New York, NY05.2014
Bachelor of Arts - Health Systems Management
Metropolitan College of New York
New York, NY05.2012
Skills
- Payment tracking
- Accounts Receivable
- Bank Reconciliations
- Microsoft Excel expertise
Timeline
Staff Supervisor
Hartford Neurology
02.2023 - Current
Direct Care Worker (Part-Time)
Vinfenct
06.2022 - Current
Accounts Receivable/Payable Clerk
New England Health Care Employees Union
11.2021 - 12.2022
Youth Counselor (part-time)
The Village For Families And Children
04.2021 - 04.2022
Senior Accountant
RiseBoro
06.2019 - 08.2021
Accounts Payable Specialist (Temp)
Haks Investments
11.2017 - 06.2019
Accountant (Temp)
Jewish Associations For The Aged
10.2016 - 02.2018
Entitlement Coordinator
Insititute For Community Living
01.2008 - 06.2015
MBA - General Management
Metropolitan College of New York
Bachelor of Arts - Health Systems Management
Metropolitan College of New York