DEAUNDRA HARRIS
Madison,AL
Overview
4
4
years of professional experience
Work History
Medical Claims Specialist
State Farm
Atlanta, GA
02.2022 - Current
- Verified patient eligibility for medical claims and determined benefit coverage.
- Submitted and tracked medical claims to insurance companies via electronic or paper methods.
- Resolved issues related to denied or underpaid claims in a timely manner.
- Assisted claimants, providers and clients with problems or questions regarding claims.
- Coordinated and planned investigations of claims to confirm compensability and coverage.
- Retained strong medical terminology understanding in effort to better comprehend procedures.
Medical Assistant
Huntsville Hospital Physician Care
Madison, AL
06.2021 - 02.2022
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations
- Administered injections, medications and treatments as directed by the physician.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Assign and maintain proper condition codes/ICD-10 codes/procedure codes into billing system
- Specialized in insurance verification causing a 30% reduction in returned claims for the billing department
- Acted as liaison between patients, insurances, and physicians to obtain authorizations and medical records
- Perform venipuncture, process collected specimen and prepare for shipping
- Prepared patients for doctor examination by performing various diagnostic procedures including medical history, vital signs, urinalysis, flu and strep resting
- Implemented quality assurance and ensured compliance of HIPPA and OSHA regulations.
Patient Care Technician
UAB Hospital
Birmingham, AL
12.2019 - 03.2021
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Administered prescribed medications under the supervision of a Registered Nurse.
- Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
- Ensured that all medical equipment was properly maintained and sterilized.
- Maintained accurate records of patient care, condition, progress, and concerns.
- Explained treatment procedures to patients and their families.
- Provided emotional support for patients and families during difficult times.
- Collected specimens such as urine samples for testing purposes according to established protocols.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Reported any observed changes in behavior or physical condition to the nursing staff immediately.
Education
Bachelor of Science - Public Health
The University of Alabama Birmingham
12-2019
Skills
- CODING AND FILLING OUT INSURANCE FORMS
- STRONG COMMUNICATION & LEADERSHIP SKILLS
- DIAGNOSTIC CODING FOR INSURANCE
- MEDICAL TERMINOLOGY
- MEDICAL CODING/BILLING
- PERFORMING DATA ENTRY TASKS TO DOCUMENT PATIENT RECORDS WITHIN FACILITY DATABASES
- CUSTOMER SERVICE
- DATA ENTRY & MAINTENANCE
- PROFICIENT IN MS WINDOWS AND MS OFFICE
- INTERVIEWING AND DATA COLLECTION
- HIPAA Knowledge
Activities
- Alpha Kappa Alpha Sorority Inc: Spring 2019
- Blazer Mentors: Spring 2016
- American Heart Association (Volunteer)
- UAB Blazer Kitchen (Volunteer)
References
References available upon request.
Timeline
Medical Claims Specialist
State Farm
02.2022 - Current
Medical Assistant
Huntsville Hospital Physician Care
06.2021 - 02.2022
Patient Care Technician
UAB Hospital
12.2019 - 03.2021
Bachelor of Science - Public Health
The University of Alabama Birmingham