Deaundra James
Lancaster,Texas
Summary
Enthusiastic and skilled Clerk knowledgeable about shipping and receiving, inventory management and carrier relations. Focused on accurate recordkeeping and materials movement for reliability and speed. Experienced with database, ERP and word processing software. Establishes positive relationships with carriers and representatives through communication and coordination skills. Competent in route planning and shipment method determination. Hardworking Shipping Associate accustomed to lifting 50+ pounds repetitively. Possesses basic math skills and punctual nature. Works well in team environments. Reliable lead with exceptional recordkeeping and organizational skills. Proficient in use of industrial equipment for material circulation. Deliver accurate record verification and maintenance. Highly organized material handler with dedication to promoting productivity. Highly familiar with professional shipment processes with 10 years of experience. Proficient in technical writing, recordkeeping and interdepartmental coordination. Focused lead with 10-year warehouse background. Develop and implement creative transportation and distribution procedures to maximize efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level outbound clerk position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Outbound Clerk
Crate And Barrel
04.2023 - Current
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Sorted and delivered materials to different work areas and staff.
- Moved shipment materials to and from designated areas using lift and hand trucks.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Processed required paperwork to expedite handling of shipped and received goods.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Handled day-to-day shipping and receiving overseeing more than 75 packages per day.
- Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
- Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
- Conducted research to address shipping errors and packaging mistakes.
- Requisitioned new supplies and maintained storage areas for smooth department operations.
- Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
- Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
- Partnered with representatives from different carriers to arrange materials shipments.
- Factored shipping procedures, rates and routes in making determinations on best shipping methods for materials.
Team Lead
Kohls Distribution Center
06.2015 - 02.2021
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Adjusted equipment to meet different productivity levels.
- Directed and supervised team of 15 engaged in training and leadership development.
- Developed monthly and daily production output plans to deliver on customer service and financial metrics.
- Audited team performance and compliance with inventory and receiving standards.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Built strong relationships with customers through positive attitude and attentive response.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Promoted high standards through personal example to help each member understand expected behavior and standards.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Mentored and guided employees to foster proper completion of assigned duties.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Held weekly team meetings to inform team members on company news and updates.
- Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
- Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
- Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
- Reviewed, implemented and updated company records related to team activities for future reference.
- Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Collected, arranged, and input information into database system.
- Evaluated customer needs and feedback to drive product and service improvements.
- Gathered, organized and input information into digital database.
- Educated staff on organizational mission and goals to help employees achieve success.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Frequently inspected production area to verify proper equipment operation.
- Conducted regular reviews of operations and identified areas for improvement.
- Observed packing operations to verify conformance to specifications.
- Maintained database systems to track and analyze operational data.
- Created and managed project plans, timelines and budgets.
Education
High School Diploma -
North Dallas High School
Dallas, TX05.2007
Skills
- Excel Spreadsheets
- Safety Procedures
- Materials Movement
- Shipment Routing
- Inventory Accuracy
- Item Replenishment
- Records Management
- Web-Based Communication
- Work Order Following
- Prepare Packages
- Routing Determination
- Microsoft Office
- Production Organization
- Update Databases
- Inspect Shipments
- Box and Container Packing
- Organize Merchandise
- Order Checking
- Package Shipment
- Damage Identification and Reporting
- System Updating
- Handheld Scanners
- Inventory Monitoring and Management
- Prepare Documents
- Barcode Labeling
- Invoice and Manifest Review
Accomplishments
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Supervised team of [Number] staff members.
- Documented and resolved [Issue] which led to [Results].
- Collaborated with team of [Number] in the development of [Project name].
- Achieved [Result] through effectively helping with [Task].
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
Additional Information
Very head strong, organized, dedicated hardworker. Great communication skills, teamwork and ability to lead and train others in the workplace. I am a fast quick learner, very knowledgeable, very detailed and Accountable & reliable.
Timeline
Outbound Clerk
Crate And Barrel
04.2023 - Current
Team Lead
Kohls Distribution Center
06.2015 - 02.2021
High School Diploma -
North Dallas High School