Summary
Overview
Work History
Education
Skills
Timeline
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Deavin Howell

Murfreesboro,Tennessee

Summary

Dynamic professional with a proven track record at Amazon, enhancing customer satisfaction and streamlining order fulfillment. Excelled in problem-solving and team building, significantly improving operational efficiency. Skilled in effective listening and multitasking, adept at driving projects to completion while fostering community involvement and professionalism.

Overview

10
10
years of professional experience

Work History

Amazon Fulfillment

Amazon
10.2019 - Current
  • Streamlined order fulfillment process, reducing shipping times and ensuring timely deliveries for customers.
  • Boosted customer satisfaction by promptly addressing inquiries and resolving issues through effective communication.
  • Developed a comprehensive understanding of Amazon''s guidelines, policies, and best practices to ensure compliance within the marketplace ecosystem.
  • Processed and tracked orders and shipments to verify accurate and on-time delivery of products.
  • Managed product returns and exchanges to maintain customer satisfactions and minimize losses.

Head Lifeguard

Lewisburg Recreation Center
05.2015 - 09.2019
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Trained and managed team of lifeguards on pool safety and risk management protocols.
  • Provided customer service and responded to inquiries and complaints for optimal guest satisfaction.
  • Enhanced swimmer safety by enforcing pool rules and regulations consistently.
  • Responded to life-threatening emergencies and provided first aid and CPR.
  • Cooperated fully with manager to identify areas of concern and ascertain reliable methods for remediation.
  • Improved team communication through the implementation of daily briefings and debriefings.

Education

Bachelor of Science - Psychology

Middle Tennessee State University
Murfreesboro, TN
05-2023

Associate of Science - Psychology

Columbia State Community College
Columbia, TN
05-2020

Skills

  • Community involvement
  • Feedback implementation
  • Effective listening
  • Problem-solving abilities
  • Multitasking Abilities
  • Teamwork skills
  • Team building
  • Professionalism

Timeline

Amazon Fulfillment

Amazon
10.2019 - Current

Head Lifeguard

Lewisburg Recreation Center
05.2015 - 09.2019

Bachelor of Science - Psychology

Middle Tennessee State University

Associate of Science - Psychology

Columbia State Community College

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Deavin Howell