Deb Turner
Anderson,IN
Summary
Outgoing professional with a background managing employees, issues and administrative tasks in fast-paced environments. A highly visible and friendly Community Manager promoting exemplary talents in customer service, policies and procedures' oversight and facility security measures. Dedicated Community Manager with 25 years of management experience. Improves properties and streamlines operations for efficiency. Hardworking and resourceful with friendly and professional demeanor.
Overview
19
19
years of professional experience
Work History
Sr Community Manager
Elon Management
Indianapolis, IN
03.2023 - Current
- Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
- Worked with maintenance staff to complete timely repairs and enhancements.
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Kept properties in compliance with local, state and federal regulations.
- Completed 2021,2022,2023 recerifications for property with a fantastic staff
Property Manager
Wallick
11.2016 - 03.2023
- Monitored and tracked payments
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
- Collected and maintained careful records of rental payments and payment dates.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Kept properties in compliance with local, state and federal regulations.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Followed up on delinquent tenants and coordinated collection procedures.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Independent Leasing Agent
Alpine
05.2012 - 09.2015
- Recruited new residents through website advertising and marketing.
- Greeted clients, showed apartments, and prepared leases.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Scheduled various contractors to complete needed work on vacant and occupied units.
- Participated in property inspections to prepare for move-ins and move-outs.
- Monitored advertising effectiveness by gathering information about market competition in local area.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
Property Manager
RLJMGMT
01.2005 - 04.2012
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Completed annual rent calculations using housing database software.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
Education
High School Diploma -
Pulaski Co High School
Somerset, KY05.1984
Skills
- Team Training
- MS Office Suite
- Property Inspection
- Apartment Inspections
- Staff Training
- Employee Recruitment
- Monthly Fee and Payment Collection
- Staff Management
- Property Management
Timeline
Sr Community Manager
Elon Management
03.2023 - Current
Property Manager
Wallick
11.2016 - 03.2023
Independent Leasing Agent
Alpine
05.2012 - 09.2015
Property Manager
RLJMGMT
01.2005 - 04.2012
High School Diploma -
Pulaski Co High School
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