Deb Wenkman
Scottsdale,AZ
Summary
Accomplished Assistant Manager with in-depth experience. Well-versed in sales, personnel management, merchandise displays, accounting and inventory management. Offering exemplary writing and oral communication skills. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
15
15
years of professional experience
Work History
Assistant Store Manager
Chicos, FAS, SOMA
02.2018 - Current
- Manage the daily operations, sales, asset protection of the store to ensure great customer service and maximize profitability
- Visual Asset Management of the Store implementing strategic merchandise displays and zone maintenance
- KPI's to meet daily, weekly and monthly sales goals
- Schedule optimization and payroll management
- Train and manage associates in customer service and sales techniques.
Physician Directed Aesthetician and Certified Laser Technician
Lemke Facial Surgery & SkinCare 101
10.2016 - 01.2018
- Provided skin care and laser services to patients within medical and skin care facility
- Maintain accurate patient EMR file records
- Product inventory, ordering and train staff and clients on product knowledge
- Manage monthly marketing and social media
- High volume sales in client skin care services and medical grade skin care products
Administrative Assistant
O'Sheridan Insurance Alliance, Inc. (OIA)
01.2012 - 01.2018
- Provided office assistance to local insurance company
- Maintained confidentiality of sensitive information by adhering to strict privacy policies a (HIPPA) and implementing secure filing systems
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively and building strong relationships
Owner, Licensed Aesthetician, Certified Laser Technician & Laser Safety Officer
ReVive Skin Studio
11.2009 - 10.2016
- Daily operations of all aspects of a local skin care business, including maintaining accurate and confidential client records
- Professional services in skin care, customized facials, microdermabrasion, dermaplaning and chemical facial peel services, waxing and laser hair removal services
- Examined and analyzed clients' skin to evaluate skin conditions and provide skin care recommendations.
- Scheduling, monthly promotional marketing/social media and accounting
- Maintained treatment rooms and workstations in compliance with OSHA standards to deliver safe and therapeutic experiences.
Education
Skills
- Problem-Solving
- Customer Service
- Customer experience
- Customer Service and Engagement
- Retail Operations
- Customer Relations
- Store Organization
- Time Management
- Team Building and Leadership
- Computer Skills
- Office Administration
- Operations Management
- Business Development
References
Available Upon Request
Timeline
Assistant Store Manager
Chicos, FAS, SOMA
02.2018 - Current
Physician Directed Aesthetician and Certified Laser Technician
Lemke Facial Surgery & SkinCare 101
10.2016 - 01.2018
Administrative Assistant
O'Sheridan Insurance Alliance, Inc. (OIA)
01.2012 - 01.2018
Owner, Licensed Aesthetician, Certified Laser Technician & Laser Safety Officer
ReVive Skin Studio
11.2009 - 10.2016
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