Deb Williston
Oakfield,WI
Summary
Dedicated logistics professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Overview
32
32
years of professional experience
Work History
Manager, Logistics Services
Quad Graphics
09.1992 - 01.2025
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits.
- Cross-trained existing employees to maximize team agility and performance.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Handled shipping logistics for large mailings to recipients.
- Streamlined logistics operations by implementing efficient administrative processes.
- Coordinated logistics for efficient and timely product deliveries.
- Streamlined tracking processes for improved efficiency and cost savings.
- Provided support during critical shipments, ensuring on-time delivery and minimal disruptions to clients'' operations.
- Managed the implementation of new tracking systems, ensuring seamless integration with existing processes.
- Spearheaded initiatives to automate manual processes, resulting in significant time savings for the team.
- Assisted in the development of key performance metrics to evaluate the success of tracking operations.
- Increased customer satisfaction with timely and accurate shipment updates through proactive communication.
- Contributed significantly towards achieving departmental goals by consistently meeting or exceeding individual targets related to shipment visibility and timeliness.
- Played an instrumental role in resolving critical shipment incidents swiftly, preventing any negative impact on client relationships or business reputation.
Education
High School Diploma -
Solomon Juneau High School
Milwaukee, WISkills
- Customer service
- Team leadership
- Time management
- Decision-making
Timeline
Manager, Logistics Services
Quad Graphics
09.1992 - 01.2025
High School Diploma -
Solomon Juneau High School
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