I am a versatile and results-oriented professional with experience leading cross-functional teams to plan, launch, and manage new and existing product information. In addition, I have proven to balance multiple competing tasks within high-pressure atmospheres and streamline processes and procedures to maximize productivity and efficiency. I excel at providing exceptional organizational and time-management skills and driving optimal office efficiency and success for those I support and manage. My expertise is in strategic planning, quality and productivity improvement, complex calendar management, and human resources management, and I am comfortable with large workforces. My BA in Sociology, with a minor in Psychology, allows me to enable organizational effectiveness through an amalgamation of vision, ingenuity, and strong business acumen with sound process management and coaching qualities. I have excellent analytical and relationship management skills and am recognized as an innovative thinker who develops innovative ideas for solving everyday problems more efficiently. In addition, I am an effective team leader with active coaching, training, and mentoring skills, a multi-tasking capacity to work independently and as a team member, and the flexibility to meet shifting goals and tight deadlines. I have outstanding verbal and written communication skills and excellent interpersonal and organizational skills, which allow me to communicate and operate in a fast-paced and challenging environment with multiple departments and the public. In addition, I have the vision to drive collaboration across business units. My commitment to handling various roles and activities under high pressure and tight deadlines would yield impeccable results. Knowledgeable housing specialist with several years of experience. Adept at multitasking and connecting with clients on a personal level for top-of-the-line care. Committed to assisting with every step of the relocation process for all clients. Support program operations by applying strong document management and resource coordination skills to day-to-day needs. Conscientiously address any need and resolve concerns to promote efficiency and maximize service outreach. Proven relationship-building and planning abilities.
Bachelor of Arts in Sociology, S.U.N.Y New Paltz, 1999-01-01, 2001-12-31, Fundamentals of UX Design Certification, Coursera, 2023-01-01
Housed eight clients over a six-month period and helped to secure housing vouchers for over twelve families in danger of losing their vouchers.