DEBASMITA JANA
Dayton
Summary
Well-organized Human Resources professional bringing in 10+ years of superior performance in fast-paced HR environments. Communicative and decisive with focus on improving and retaining quality in HR administration, payroll and recruiting.
Overview
1
1
year of professional experience
Work History
HR Project Co-Ordinator
Media Resources Inc
10.2022 - 11.2023
- Conducted comprehensive job analyses to identify key recruitment needs, improving the quality of new hires.
- Overhauled performance appraisal system with focus on continuous feedback, leading to higher employee satisfaction scores.
- Handled all talent acquisition efforts by crafting compelling job postings that attracted qualified candidates from diverse backgrounds.
- Conducted workplace compliance training to reduce liability risks and operate effectively.
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
- Handled all recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Handled employee inquiries and complaints regarding policy and benefits issues.
- Conducted new employee onboarding and provided ongoing orientation training.
- Completed employee employment verifications and unemployment paperwork prior to hire or termination.
Human Resource Administrator
Laksan Technologies LLC
- Organize, maintain & update employee records
- Prepare HR documents like employment contracts and new hire guides
- New hire onboarding and orientation
- Manage employee termination process
- Perform employee file Audits
- Liaise with external partners like insurance vendors and ensure legal compliance
- Manage immigration process independently
- Assist Payroll department by providing relevant employee information of work hours and leaves
- Handled H1-B, L1-A and L1-B immigration process
- Handled USCIS Audits
- Arrange travel accommodations and process exchange forms
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees
- Devised hiring and recruitment policies for employee company
- Directed and controlled various benefit programs, including 401K, medical, dental and vision packages
- Managed benefits enrollment by answering questions and aiding employees with login details
- Prepared all human resource documentation, including new hire letters, employee contracts and corporate policies
- Updated HR database with new employee information, changes in benefits and other details
- Oversaw exit interviews and off-boarding process for resigned and terminated employees
- Addressed employee conflicts with appropriate urgency, following all corporate procedures
- Managed benefits enrollment by answering questions and aiding employees with login details
- Answered employee inquiries regarding health benefits and 401k options.
- Streamlined HR processes for increased efficiency by automating manual tasks and introducing new software tools.
- Managed complex benefits administration tasks, ensuring timely enrollment and accurate record-keeping for all employees.
Assistant Teacher
Kumon Math and Reading Center of Somerset - Southeast - Franklin Township
- Educate students in the basics of English grammar and conversational speaking
- Assisted department head in establishing daily schedules, curriculum and ESL activities
- Assigned lessons and corrected homework
- Gave one-on-one attention to each student
- Administered and graded tests and assignments to evaluate student progress.
Assistant Manager
A B J Pest control
- Interacted with customers as they entered the store to determine what their needs were
- Encouraged the sales staff to cross-sell complementary products and services to customers
- Recruited, interviewed and hired individuals who would bring passion and dedication to the positions at hand
- Greeted customers in a timely fashion while quickly determining their needs
- Recommended merchandise to customers based on their needs and preferences
- Resolved all customer complaints in a professional manner while prioritizing customer satisfaction
- Answered customer telephone calls promptly and in an appropriate manner
- Mentored new sales associates to contribute to the store's positive culture.
Assistant HR Manager
Glocal Healthcare Systems Pvt Ltd
- Handled total recruitments of the hospitals
- (Recruited over more than 100) Manage any grievances of the employees
- Developed and facilitated all new-hire orientations
- Implemented the company's first sourcing tracking system
- Built a comprehensive employee recruiting strategy and conducted employment verifications
- Conducted job analysis and job evaluations, resulting in quality job specifications
- Shadowed employees to determine an accurate description of the duties and skills required for each position
- Managed all aspects of leave administration, including employee notifications and vendor management.
HR Manager
HLG Memorial Charitable Hospital
- Managed job position announcements & postings
- Captured key feedback from employees during exit interviews
- Supported new hire orientations and monthly departmental meetings
- Monitor floor Managers, front desk and all the departments in the hospital To schedule doctor's roaster, staff roasters and also all technical staff roasters
- Coordinated employment offers with management and extended offers to selected candidates
- Coordinated and conducted new hire pre-interviews
- Explained employee compensation, benefits, schedules, working conditions and promotion opportunities
- Addressed and resolved general payroll-related inquires
- Plan for expansion of the hospitals various departments (started a new floor with diabetic clinic, burn unit, dialysis etc.).
Specialist Customer Support
IBM Daksh eServices private ltd
- Politely assisted customers of Citi Financial Mortgage, USA (client) via telephone
- Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot
- Answered an average of 30 to 40 calls per day by addressing customer inquiries, solving problems and providing new product information.
Education
MBA - Human Resource Management
BRM Institute of Management & Information Technology
Orissa, India06.2008
Master of Arts - English
C.S.J.M University
Uttar Pradesh, India05.2005
Bachelor of Arts - English
The University of Burdwan
West Bengal, India04.2003
Skills
- Attention to Detail
- Onboarding and Orientation
- Exit Interviews
- Exit Interviews and Processes
- Interviewing Techniques
- Recruitment and Selection
- Problem Solving
- Employee Retention
- Training and Development
- Multitasking Abilities
- Talent Acquisition
- Microsoft Office Suite
Languages
English
Hindi
Bengali
Timeline
HR Project Co-Ordinator
Media Resources Inc
10.2022 - 11.2023
Human Resource Administrator
Laksan Technologies LLC
Assistant Teacher
Kumon Math and Reading Center of Somerset - Southeast - Franklin Township
Assistant Manager
A B J Pest control
Assistant HR Manager
Glocal Healthcare Systems Pvt Ltd
HR Manager
HLG Memorial Charitable Hospital
Specialist Customer Support
IBM Daksh eServices private ltd
MBA - Human Resource Management
BRM Institute of Management & Information Technology
Master of Arts - English
C.S.J.M University
Bachelor of Arts - English
The University of Burdwan
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