Summary
Overview
Work History
Education
Skills
Volunteer work
Timeline
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Debbi-Jo Duel

Athol,MA

Summary

I am a hardworking and passionate person . I am a job seeker with strong organizational skills.

I started out working as Direct Childcare worker and was promoted to Crisis counselor and then to a Offenders group facilitator. I left Stetson School as I was recruited by the Principal at CAPS Collaborative (former Principal at Stetson School) to assist with starting a new program assisting students transiting from hospital and residential settings and lock up back to public school. (The program shut down due to lack of funding).

I became a PCA due to my brother becoming blind and have done this for him for 10 years, my daughter is taking over this position.

I changed clientele and started working with developmental delayed clients as a Program manager and in adult foster care. I took a lot of pride in the fact that our house(program) was credited with passing all inspections with flying colors.

I took pride in making sure every client and staff had a reason to smile every day.

I decided to go to work at Banyan Clearbrook Treatment center due to my son in law being and addict. I watched him and the family struggle for years before he went to treatment. He has been sober for 5 years and it was a long, sad, scary journey. I wanted to learn more about addiction and help others.

I take pride as being a energetic, ambitious and highly motivated person who gives a 100 percent of myself with everything I set my mind too. Energetic leader promotes [Number] years of industry experience with superior record of accomplishment. Ambitious and highly motivated [Job Title] surpasses demanding objectives and achieves or exceeds set goals.

Overview

41
41
years of professional experience

Work History

Lead Case Manager

Banyan Clearbrook Treatment Center
Baldwinville, MA
02.2020 - Current
  • Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs.
  • Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
  • Evaluated treatment plans against individual goals and healthcare standards.
  • Liaison between the clients and the community.
  • Complete disability, food stamps and unemployment applications.
  • Complete orientation ,step downs from Detox,Residential ,PHP and IOP.
  • Comply with facility policies and procedures.
  • Complete trainings with all new Case Managers.
  • Weekly Case manager staff meets.
  • Document all interactions with clients.
  • Represent the program to referral sources,potential patients,and other outside individuals and agencies in a courteous,professional manner that reflects positively on the program an its staff.
  • Provide transportation for new admits and discharged clients.
  • Organize events for clients in and around the community.
  • Organize and access guest speakers for groups for the clients.(NA,AA).
  • Conduct outbound telephone calls to Clearbrook Treatment Center's alumni.
  • Alert clinical and other staff of any special issues that alumni may have that could effect treatment recovery.
  • Follow up with alumni on any questions or needs.

Personal Care Attendant

Tempus Unlimited
Athol, MA
08.2010 - Current
  • Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted patients with personal requirements for housekeeping and grooming assistance.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Assisted patients with self-administered medications.
  • Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
  • Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
  • Helped clients maintain optimal health by overseeing medication administration and doctor's appointments.

Family Support Worker

ARC Of Western , MA.
Athol, MA
08.2010 - 01.2015
  • Visited home environments to help clients develop comprehensive life, technical and job skills. take client to doctor appointments,YMCA activities and other community activities.
  • Increased client participation in pro-social activities by 60]% through collaboration with therapist assistants and community resources.
  • Built solid and trusting rapport with client and families, fostering trust and communication to meet case needs.
  • Collaborated with community program leaders and advocates to make resources accessible to those in need.
  • Completed home welfare checks to align with state and program guidelines.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Document all interactions with clients,family and other agencies involved with the family.
  • Attend and participate in all meetings involving the client's needs

Program Manager

Lifeskills
Winchendon, MA
08.2011 - 08.2013
  • Coordinated services and therapy for residents and managed attendance for scheduled appointments.
  • Communicated regularly with guardians of residents, answering questions and addressing concerns.
  • Responded to injuries, accidents, and allegations of abuse and misconduct by following company policies and when appropriate, law enforcement.
  • Participated in community events and met with local leaders to develop recreational activities for residents.
  • Conducted daily inspections of building for security purposes and identified issues requiring immediate resolution.
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
  • Developed and created programs and monitored effectiveness against individual participant needs.
  • Oversaw staff development through in-depth trainings, workshops, seminars and other learning opportunities.
  • Developed and implemented variety of innovative policies and strategies to promote client self-sufficiency.
  • Coordinated individual referrals to obtain community services, advocated for client needs and resolved roadblocks.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.

DSW 2 (Supervisor)

MA Department Of Developmental Services
Gardner, MA.
08.2009 - 08.2011
  • Stimulated clients during in-house activities by conducting therapeutic exercises such as recreational games, physical exercises and occupational arts and crafts.
  • Facilitated groups with clients' restorative goal needs, focusing on daily living skills, social skills, community participation and mental health.
  • Assist clients with basic tasks such as bathing, dressing, grooming and eating.
  • Maintained records of client condition, progress and care.
  • Dispensed necessary medication to improve client health condition.
  • Completed home management tasks by preparing meals, grocery shopping and cleaning.
  • Integrated residents into communities by organizing holiday and leisure activities.
  • Analyzed overall client performance to recommend specific plan goals.
  • Corrected unacceptable behavior to help clients meet necessary house rule requirements.
  • Supervision of all staff on second shift.
  • Insure that all staff stay on track with mandatory trainings.
  • Attend all meetings that involve the clients.

Educational Para-Professional

CAPS Collaborative
Gardner, MA
09.1997 - 06.2007
  • Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
  • Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
  • Prepared instruction materials, constructed bulletin boards and set up work areas.
  • Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
  • Instructed small groups of students in daily living skills, DBT, vocational education,coping skills and tapping techniques.
  • Reported on student progress, behavior and social skills to parents and all agencies involved.
  • Monitored students on field trips, handling roll call and group movement to keep youths safe in public settings.
  • Tailored lesson plans for students with emotional and cognitive disabilities.
  • Collated classroom materials to help teachers prepare for daily instruction and activities.
  • Graded tests and papers and recorded grades for teaching staff.
  • Maintained head count and attendance sheets.
  • Prepared reports and paperwork for parent-teacher conferences.

Childcare Worker

Stetson School
Barre, MA
03.1989 - 08.1997
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Kept notes of behavior issues, food served and medications administered to children.
  • Used positive reinforcement techniques to promote patience and other good behaviors in children.
  • Worked with children individually and in groups to teach social, communicative and problem-solving skills.
  • Prepared group activities to enhance socialization, communication and problem-solving skills for children.
  • Added daily log information to permanent records outlining observations, meals and any medications administered for acute or chronic conditions.
  • Direct supervision of clients, behavioral management in the residential milieu,paperwork that included residential reports for individual service plans meetings,supervision reports and yearly reviews.
  • Facilitated sexual offenders groups
  • Developed and implemented Individual behavioral plans.

Education

High School Diploma -

Ralph C Mahar Regional
Orange, MA
06.1986

Skills

  • Treatment Planning
  • Outstanding leadership
  • Trained as a Veterans substance abuse counselor
  • Extremely enthusiastic
  • Always willing to assist other departments
  • Assisted in the start up of the Treatment Center
  • Always willing to assist other departments
  • Very calm during Crisis Intervention
  • Enjoys and is able to engage clients to participate in Groups

Volunteer work

Coach and ref soccer,basketball,softball at the Athol YMCA.

Volunteer at the Local animal shelter assisting with caring for animals. I also dress as the Easter bunny and Santa Clause for pictures with pets for fund raising.

Timeline

Lead Case Manager

Banyan Clearbrook Treatment Center
02.2020 - Current

Program Manager

Lifeskills
08.2011 - 08.2013

Personal Care Attendant

Tempus Unlimited
08.2010 - Current

Family Support Worker

ARC Of Western , MA.
08.2010 - 01.2015

DSW 2 (Supervisor)

MA Department Of Developmental Services
08.2009 - 08.2011

Educational Para-Professional

CAPS Collaborative
09.1997 - 06.2007

Childcare Worker

Stetson School
03.1989 - 08.1997

High School Diploma -

Ralph C Mahar Regional

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Debbi-Jo Duel