Debbie Adams
Guyton,Georgia
Summary
Proven leader with extensive experience in site management and customer service, notably at LoneStar. Excelled in maintaining compliance and safety, enhancing operational efficiency, and fostering strong client relationships. Skilled in team leadership and problem-solving, achieving significant reductions in safety incidents. Demonstrates exceptional multitasking and organizational abilities, ensuring high-quality outcomes in fast-paced environments. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
10
10
years of professional experience
Work History
Site Manager
LoneStar
01.2019 - 07.2024
- Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.
- Oversaw all daily office operations and equipment maintenance.
- Maintained records and logs of work performed and materials and equipment used.
- Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
- Coordinated training programs for new hires, ensuring all team members were knowledgeable about company policies, safety practices, and job-specific skills.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Conducted regular site meetings with team members, fostering open communication channels for efficient problem-solving and progress updates.
- Reduced safety incidents by conducting regular site inspections and enforcing strict adherence to safety protocols.
- Interviewed, hired, and trained new workers.
Costomer Service
Dockside Logistics
10.2014 - 01.2019
- Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with clients.
- Assisted in training new employees on company policies, procedures, and best practices to improve overall efficiency.
- Provided exceptional service to clients, fostering strong relationships and repeat business.
- Collaborated with cross-functional teams to complete complex projects within tight deadlines, resulting in increased overall efficiency.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Confirmed excellent customer service by quickly resolving customer concerns.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Trained and mentored new employees on company procedures and safety protocols.
- Coordinated between billing department and customers to resolve problems.
Education
Jenkins High School
Savannah, GA06.1982
Skills
Team Leadership
Timeline
Site Manager
LoneStar
01.2019 - 07.2024
Costomer Service
Dockside Logistics
10.2014 - 01.2019
Jenkins High School
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