Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
18
18
years of professional experience
Work History
Closing Officer
NVR Settlement Services
Columbia, MD
02.2024 - Current
Reviewed loan documents and closing instructions to ensure accuracy and completeness.
Verified title commitments, surveys, appraisals, and other related documents.
Prepared closing statements for buyers and sellers in accordance with state regulations.
Coordinated with lenders to ensure timely receipt of funds for closings.
Managed post-closing activities such as recording of all closing documents at local registries.
Ensured that all legal requirements were met prior to closing transactions.
Attended closings to explain documents and answer questions from buyers and sellers.
Billing Manager
PearlFection Dentistry
Frederick, MD
01.2023 - 01.2024
Analyzed customer accounts and identified discrepancies in invoices, payments, credits, and deductions.
Entered procedure codes, diagnosis codes and patient information into billing software to facilitate invoicing and account management.
Collected, posted and managed patient account payments.
Reviewed insurance claims for accuracy and completeness, ensuring that all required information was present.
Closer
Endpoint
Frederick, MD
02.2022 - 11.2022
Consulted with title department to resolve tax liens, boundary disputes and encroachments.
Processed payments related to mortgage loans, taxes, insurance premiums and other fees associated with the sale of a property.
Reviewed documents for accuracy and verified funds.
Gathered information necessary for processing transfers including deeds, mortgages, titles and encumbrances.
Escrow Officer
OS National
Duluth, GA
02.2018 - 02.2022
Reviewed contracts, commitments and orders to prepare for closing and assembled documents to prepare files and facilitate smooth final transactions.
Coordinated transaction documentation by ordering title reports, completing forms and statements and gathering existing documents.
Managed multiple files simultaneously while ensuring adherence to deadlines.
Researched liens on properties in order to accurately close escrow accounts.
Monitored closing activities to ensure timely completion of all transactions.
Closed purchase transactions in multi-state, high-volume environment and satisfied customer expectations by meeting timelines and communicating proactively.
Underwriter
Digital Risk
Jacksonville, FL
11.2017 - 02.2018
Examined documents to determine degree of risk from health, financial standing and value and condition of property.
Inspected financial statements, credit information and title data to complete underwriting process.
Determined level of acceptable risk by reviewing applications for coverage and loss control reports.
Underwriter
Citi Mortgage
Jacksonville, FL
04.2012 - 08.2017
Established maximum loan amounts according to underwriting standards and communicated decisions to customers.
Reviewed and evaluated loan applications to assess creditworthiness, risk and eligibility for approval.
Gathered and analyzed information to determine risk acceptability.
Analyzed financial information including income, assets, liabilities and credit history of applicants.
Risk Analyst
Chase Bank
Jacksonville, FL
06.2009 - 04.2012
Lead and executed risk management projects to identify deficiencies and possible corrective actions.
Collaborated with various departments within the organization to ensure effective implementation of risk mitigation strategies.
Maintained databases containing information about current and past risks.
Developed and documented risk management systems.
Used Excel pivot tables, charts and reports to break down and analyze information.
Title and Escrow Assistant
First American Title Insurance Co
Silverdale, WA
07.2006 - 04.2008
Evaluated documents to determine property ownership.
Prepared expense reports for management review.
Reviewed real estate closing files to identify and correct errors.
Served as a liaison between departments to ensure efficient communication flow.
Established and maintained positive relationships with owner banks, non-owner banks, attorneys, mortgage lenders and builders.
Drafted settlement statements for review by both parties prior to closing.
Notarized documents when necessary during the course of a transaction.
Verified ownership, transaction information and dividend distribution instructions to conform with governmental regulations.
Prepared forms for real estate transactions such as deeds, mortgages, and other legal documents.
Education
High School Diploma -
Camden County High School
Kingsland
05-2002
Skills
Builder Relations
Legal Requirements
Closing Process Coordination
Funds Disbursement
Contracts Knowledge
Lender Relationship Management
Product Education
Automated Underwriting System (AUS)
Customer Relations
Attention to Detail
Softpro/Resware/Streamline/Greenfolders
Additional Information
Military Veteran Spouse
Timeline
Closing Officer
NVR Settlement Services
02.2024 - Current
Billing Manager
PearlFection Dentistry
01.2023 - 01.2024
Closer
Endpoint
02.2022 - 11.2022
Escrow Officer
OS National
02.2018 - 02.2022
Underwriter
Digital Risk
11.2017 - 02.2018
Underwriter
Citi Mortgage
04.2012 - 08.2017
Risk Analyst
Chase Bank
06.2009 - 04.2012
Title and Escrow Assistant
First American Title Insurance Co
07.2006 - 04.2008
High School Diploma -
Camden County High School
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