Debbie Beckford
Olathe
Summary
Motivated and committed individual with exceptional skills in employee/resident relations and decision-making. Thrives in diverse environments and constantly seeks personal and professional growth. Currently holds an Adult Home Care Operator's License and actively pursuing the NAB to obtain the Adult Home Care Administrator's License.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Interim Administrator - LTC
Overland Park Center for Rehabilitation and Nursing/Excel Healthcare at Roe Park
09.2023 - 05.2024
- Delegating tasks for providing 24/7 care for all units
- Memory care
- Behavioral Unit
- Long Term Care
- Rehabilitation
- Oversee day to day operations of the facility
- Overseeing and monitoring all department heads
- This is to include hiring, training and evaluations
- Ensure the facility complies with local, state and federal regulations and standards
- Implement and manage programs for residents while monitoring outcomes
- Coordinate and meet with staff daily, weekly and monthly to ensure residents are receiving appropriate and necessary care
- Ensuring compliance with Federal and State policies, procedures and regulations
- Managed the facility budget
- This includes monitoring employee hours and food costs
- Ensuring the facility is always survey ready as well as contributing to facility surveys and inspections
- Serving as a liaison between staff, residents, families, and physicians
- Established excellent relationships with residents and families by proactively identifying problems and acting appropriately to garner resident engagement and satisfaction
- Responsible for investigating and writing up state reportables
Executive Director - Assisted Living
Heritage Avonlea of Olathe
03.2023 - 09.2023
- Responsible for daily operations of the assisted living community
- Overseeing billing, expenses, and budget to ensure maximum profitability
- Attending meetings with staff to ensure compliance and operational policies
- Purchasing of all medical and office supplies for the facility
- Hiring, recruiting and completing evaluations on all floor staff, ensuring that they are following state regulations
- Established excellent relationships with residents, families, and staff
Business Office Manager/Assistant Administrator - LTC
Overland Park Center for Rehabilitation and Nursing
03.2022 - 03.2023
- Responsible for RFMS
- Accounts payable
- Accounts receivable
- Medicaid Pending
- Admissions agreements
- Rep Payee Processes
- Purchasing all office supplies for the facility
- Completed AIT program
- Assisting Administrator with daily operations of the facility
- Attend all meetings with management to include weekly PAR and monthly eAPI
- Educate and present Monthly Town Hall with staff
- Preparing and updating survey ready binders
- Assisting with investigations and writing up state reportables
- Established excellent relationships with residents, families, staff, and referral sources
Executive Director - Assisted Living/Memory Care
Bickford Senior Living
01.2021 - 08.2021
- Decrease employee retention through improvements in leadership, development, and training
- Aligned department vision, goals, and objectives with company strategies to achieve consistent results
- Recruiting added resources by networking at community events and distributing promotional materials to attendees
- Exercised appropriate cost control to meet budget restrictions and maximize profitability
- Establish excellent relationships with residents and families by proactively identifying problems and acting appropriately to garner resident engagement and satisfaction
- Manage daily operations in assisted living and memory care community
- Conduct performance evaluations
- Promote and Market potential referral sources
- Responsible for assuring that our community and staff are always in compliance with Kansas state rules and regulations
Executive Director - Assisted Living
Midwest Health Inc
10.2016 - 07.2018
- Exercised appropriate cost control to meet budget restrictions and maximize profitability
- Promote and Market potential referral sources
- Manage daily operations in an assisted living community
- Direct training improvements to reduce knowledge gaps and eliminate workforce performance insufficiencies
- Track all nursing requirements for all certified and licensed staff
- Responsible for Scheduling and staffing
- Conduct annual performance evaluations
- Responsible for various weekly and monthly reports as well as the annual budget
- Responsible for assuring all Kansas state rules and regulations are followed
Client Service Manager
Health at Home - Home Health/Private Duty
06.2012 - 10.2016
- Supervise employees and assess performances to determine training needs
- Introduce higher standards for customer service and increased efficiency by streamlining operations
- Conduct training and mentor team members to promote productivity, accuracy and commitment to friendly service
- Manages direct staff of approximately 65 employees
- Tracked all nursing requirements for all certified and licensed staff
- Promote and market potential referral sources
- Responsible for various reports and annual budget
- Manage labor hours
- Maintain all personnel records
Education
Bachelor of Science - Humans Service Management
University of Phoenix
Tempe, AZ05.2006
Completed AIT Program - Adult Home Care Administration
03.2022
Adult Home Care Operator -
11.2016
Associate of Arts - Business
Western International University
Tempe, AZ05.2004
High School Diploma -
Vista High School
Vista, CA06.1988
Skills
Operations management
Budget and financial management
Staff management
Relationship building
Leadership development
Team building
Resident satisfaction
Certification
- Adult Home Care Operator, 11/01/16
- Completed AIT Program in Adult Home Care Administration, 03/01/22
Timeline
Interim Administrator - LTC
Overland Park Center for Rehabilitation and Nursing/Excel Healthcare at Roe Park
09.2023 - 05.2024
Executive Director - Assisted Living
Heritage Avonlea of Olathe
03.2023 - 09.2023
Business Office Manager/Assistant Administrator - LTC
Overland Park Center for Rehabilitation and Nursing
03.2022 - 03.2023
Executive Director - Assisted Living/Memory Care
Bickford Senior Living
01.2021 - 08.2021
Executive Director - Assisted Living
Midwest Health Inc
10.2016 - 07.2018
Client Service Manager
Health at Home - Home Health/Private Duty
06.2012 - 10.2016
Completed AIT Program - Adult Home Care Administration
Adult Home Care Operator -
Associate of Arts - Business
Western International University
High School Diploma -
Vista High School
- Adult Home Care Operator, 11/01/16
- Completed AIT Program in Adult Home Care Administration, 03/01/22
Bachelor of Science - Humans Service Management
University of Phoenix
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