
Dynamic professional with extensive experience in office administration and customer service, notably at Edward Jones. Proven track record in enhancing operational efficiency through process improvements and effective scheduling. Strong communication skills and adept at relationship building, ensuring client satisfaction and streamlined workflows. Committed to delivering exceptional results in fast-paced environments.
Customer service - wire operator and cashier and brokerage situations
Accounts receivables. Invoiced out all billing and made collection calls if necessary
Various other office duties as needed
Took care of my kids, sometimes babysitting for others and volunteered at the school.
We traveled with my spouses jobs from state to state for 10 years
Answered a switchboard, wire operations, and cashier for intake of stock certificates
Assisted financial advisor with client paperwork and anything needed for operations
Receptionist and answered all phones and greeted clients. Gathered any necessary information for appointments.
Invoiced all billing
Receptionist answered all incoming calls, and accounts receivables. Filed court documents were necessary.
Work ethic. Enhancing verbal in written communication, skills, fashion, and design.
Scheduling and planning
Office administration
Staff training and development
Document management
Time management
Customer engagement
Verbal communication
Inbound phone call handling
Scheduling appointments
Scheduling
Administrative support
Schedule and calendar management
Document scanning
Mail handling
Customer relationship management (CRM)
Performance improvement
Processing expenses
Calendar management
Word processing
Typing number words per minute
Travel arrangements
Salesforce management
Booking travel
Business correspondence
Planning events
Scanning and copying
Teamwork and collaboration
Customer service
Problem-solving
Attention to detail
Multitasking and organization
Problem-solving abilities
Multitasking
Reliability
Excellent communication
Organizational skills
Team collaboration
Team leadership
Effective communication
Adaptability and flexibility
Verbal and written communication
Customer service management
Relationship building
Phone and email etiquette
Microsoft office
Documentation and recordkeeping
Team building
Data entry
Handling complaints
Anyone knew an on boarding that needs assistance, guidance and mentorship to help be successful in our business