I am a highly-motivated employee with desire to take on new challenges. I offer a strong worth ethic, adaptability and exceptional interpersonal skills, also, adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Resource Aide
Happy Camp Elementary School
Happy Camp, CA
08.2021 - Current
Monitored the performance of resources against established objectives.
Developed and implemented individualized education plans for students with special needs.
Assisted teachers in providing additional instruction to students requiring extra help.
Provided support and reinforcement of classroom activities.
Facilitated small group instruction to meet the needs of diverse learners.
Reviewed and reported on IEP progress.
Tutored students in course material to improve comprehension.
Tutored neurodiverse children individually or in small groups to foster mastery of course concepts.
Office Manager
KARUK FAMILY SERVICES
Happy Camp, CA
06.2019 - 11.2020
Developed and implemented office policies and procedures.
Supervised staff members, organized schedules and delegated tasks.
Coordinated meetings, conferences, travel arrangements and department activities.
Ordered supplies and equipment to maintain adequate inventory levels.
Maintained filing system for records, correspondence and other documents.
Created spreadsheets in Excel to track data such as vacation requests, sick days .
Answered phone calls, responded to emails, routed mail and coordinated courier services.
Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
Organized company events including holiday parties, team building activities .
Ensured compliance with applicable laws regarding employment practices.
Provided training to new hires on office policies and procedures.
Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
Handled scheduling and managed timely and effective allocation of resources and calendars.
Implemented and maintained company protocols to facilitate smooth daily activities.
Elevated customer satisfaction ratings by promptly resolving client and case issues.
Sustained office efficiency by implementing and planning office systems, equipment procurement and layouts.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Delegated work to staff, setting priorities and goals.
Interviewed prospective employees and provided input to HR on hiring decisions.
Deputy Recorder
Mendocino County Youth Project
Ukiah, CA
01.2018 - 05.2019
Reviewed, processed and maintained legal documents related to real estate transactions.
Prepared and recorded deeds, mortgages, easements, liens and other documents in accordance with state laws.
Provided customer service by assisting customers with questions or concerns regarding their documents.
Ensured accuracy of all documents before recording them into the database.
Maintained a filing system for all recorded documents as well as any related correspondence.
Verified that all submitted documents were properly notarized before being accepted for recording.
Processed payments from customers and distributed receipts accordingly.
Monitored incoming mail for new documents needing processing.
Answered phone calls from customers seeking assistance or information about their documents.
Cross-referenced various databases to locate requested information quickly and efficiently.
Received and submitted payments for fees and fines, accurately tracking amounts, issuing receipts and updating computer systems.
Recorded vital and fiscal records and accounts.
Stocked counters with forms, film and license supplies to maintain inventory levels.
Issued licenses for marriages, as well performed ceremonies.
Education
High School Diploma -
Howard High School
Ellicott City, MD
06-1974
Some College (No Degree) - Education of Individuals in Elementary Special Education Programs
Brigham Young University
Provo, UT
Some College (No Degree) - Early Childhood Education
Mendocino College
Ukiah, CA
Some College (No Degree) - Business
Santa Rosa Junior College
Santa Rosa, CA
Skills
IEP compliance
Life Skills Development
Social Skills Development
Multitasking
Problem-solving aptitude
Speech and Language Evaluation
Team Collaboration
Student Engagement
Special needs
Affiliations
As the Outreach and Enrollment Coordinator for the Karuk Tribe, I wrote a grant named "Coverage for Kids". I used "out of the box" ideas for enrolling families with children into either MediCal or Covered California. These included Soccer Clinics with the stipulation they show proof of insurance. If no insurance, I was able to offer them immediate enrollment.
Under the same position, I offered a Kids Club during the summer months with water games, rock painting, and fry bread making class.
As a Seven Feathers Mentor, I taught my young friend how to tie a quilt, cook various meals, do her homework, go bowling, etc.
As an RSP Aide (one on one) I would take him to cultural events, teaching him table manners, to be respectful and sit still, make a meat loaf dinner, allow him to drum and use rubber mats to do somersaults. I even brought in a karoake machine for him to sing, learn to speak properly, etc
Asked to babysit for a Native function, I developed my own games. (Roll the Dice and perform the exercise assigned to the number), Memory games (name items removed from the tray), etc...
I was a professional Birthday Clown and read books to learn to sew my costume, do magic tricks and animal balloons. I trained the Hardee's Utah stores how to have a successful Birthday Club in their units.
As an assistant manager, I turned our unit into a million dollar training unit after which i was promoted to a manager. Secret? I posted the record sales by day and hour. Anytime we beat a record by even one penny, everyone got a $3 cash bonus.
As a dispatcher for northAmerican Van Lines for the state of Utah, I coordinated the Sales, Customer Service, Warehouses, Drivers, Packers, Helpers, while completing paperwork mandated by Federal regulations.
I was recruited by Microphor/ div of Wabtec to become the first Program Manager for a multimillion dollar account (Bombardier). I coordinated Sales, Engineering, Manufacturing, Inspection, and shipping. The First Article of Inspection Book was produced by me, and I played host to the canadian clients. I also traveled to Montreal and New Jersey to witness our waste (toilet) system on the New Jersey Transit.
As a Sears Home Town Shopper in a new area, we out performed all expectations and won a cruise for our efforts. People would travel for hours to my store because they felt they could trust my voice from the radio ad.
Timeline
Resource Aide
Happy Camp Elementary School
08.2021 - Current
Office Manager
KARUK FAMILY SERVICES
06.2019 - 11.2020
Deputy Recorder
Mendocino County Youth Project
01.2018 - 05.2019
High School Diploma -
Howard High School
Some College (No Degree) - Education of Individuals in Elementary Special Education Programs
Brigham Young University
Some College (No Degree) - Early Childhood Education
Mendocino College
Some College (No Degree) - Business
Santa Rosa Junior College
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