Debbie Brunskill
Vancouver,WA
Summary
With a dynamic background spanning real estate, education, and corporate management, I excel in roles requiring strong leadership and customer service. At Coldwell Banker Bain, I maximized client savings through expert negotiations, embodying integrity and respect. My proven track record includes enhancing team collaboration and achieving high customer satisfaction, underpinned by a solid foundation in sales and real estate.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Residential Realtor
Coldwell Banker Bain
06.2018 - Current
- Serve my clients with the upmost care, respect and professionalism throughout their home buying or selling process. Negotiate contracts to maximize client's savings.
- Ensure timely completion of necessary paperwork, coordinating with various parties throughout transactions for seamless progress towards closing dates.
- Stay informed on current real estate trends by attending industry events, workshops, and professional development courses regularly.
- Expand referral network by maintaining excellent communication with past clients, leading to increased repeat business and new referrals.
- Strive to create a pleasant work environment with my colleagues.
- Leverage market knowledge and analysis to provide guidance and advice on best options for clients.
Substitute Teacher, K-12
Fremont and Pleasanton Unified School Districts
11.2008 - 05.2017
- Repeatedly requested as a daily or long-term substitute teacher by teachers based on trusted performance.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Managed classroom for positive learning environment.
Contracts Coordinator
Pulte Homes
06.2006 - 01.2008
- Processed Purchase Agreements, Addendums, and Change Orders.
- Actively supported the Sales Associates to ensure document accuracy and worked with Title companies for timely closings.
- Created written procedures with escrow team and trained new hires.
Area Recruiting and Development Manager
Pulte Homes
07.2005 - 06.2006
- Reported directly to and supported Area Director of Human Resources; member of Area team.
- Assisted five NorCal divisions to identify hiring and recruiting needs.
- Managed new hire orientation calendars. Secured training facilities, food and lodging accomodations.
- Conducted thorough interviews and assessments to identify top talent, ultimately increasing employee retention rates within the company.
- Facilitated and co-taught new hire, management and mentoring classes.
- Attended various management and Train the Trainer classes.
Customer Relations Liaison
Pulte Homes
11.2004 - 06.2005
- Reported directly to VP of Customer Relations. Supported VP and four General Managers.
- Prepared written communications for VP and department.
- Served as liaison for escalated homeowner issues and team.
- Assisted in developing and editing new SOPs, Best Practices.
- Screened and interviewed potential new hires.
Customer Relations Manager
Pulte Homes
01.2004 - 10.2004
- Served 72 new homeowners in upscale community in San Jose and managed their warranty issues.
- Worked effectively with on-site construction and sales teams to ensure quality service to new homebuyers.
- Actively sought and achieved high scores on Customer Service Management Surveys.
- Interviewed and mentored new hires.
- Attended Leadership & Quality Customer Service training seminars.
General Manager
Daylight Home and Gardens
09.2002 - 12.2003
- Managed patio, nursery, interiors and warehouse staff of 13 for store with approximate retail volume of 2.4M+ annually.
- Screened, interviewed and trained new employees.
- Handled customer complaints.
- Served as liaison between owner and employees when conflicts arose.
Design Engineer
SBC/Pacific Bell
09.1999 - 09.2002
- Completed 10 week Outside Plant Design Engineering Course.
- Project managed telecommunications projects for new subdivisions.
- Coordinated with public utilities and developers to meet joint trench deadlines.
- Designed conduit and cable prints in Micro Station program.
Human Resources Manager
Randstad/TDSI
01.1999 - 09.1999
- Managed HR department staff for short term staffing company with employee count of 500-1400.
- Oversaw employee relations concerns for corporate on site staff of 40 employees.
- Wrote and updated company manuals.
Accounting Department Lead
Randstad/TDSI
04.1995 - 09.1999
- Lead for Billing and Accounts Receivable Department.
- Trained and mentored new employees.
- Resolved billing issues with clients.
Corporate Assistant
John Dyer Construction Co., Inc.
01.1991 - 03.1995
- Served as Office Manager.
- Assisted President in land options, negotiations & acquisitions.
- Fulfilled public speaking duties for promotion of new residential development projects.
- Worked with Realtors and Title companies once custom lots were on the market.
Education
Bachelor of Arts - Sociology
Cal State University, East Bay
Hayward, CA06-1979
Skills
- Proven people skills and strong customer service background
- Management and leadership capabilities
- Decisive and organized Problem solving strengths
- Energetic attitude and perform well under pressure
- Strong written and verbal communication skills
- Teamwork and collaboration strengths
- Real estate license and designations
- Sales and contract negotiations
- Hold integrity, respect and honesty as core values
Certification
- Seller Representative Specialist (SRS) - Real Estate Business Institute.
- Accredited Buyer's Representative (ABR) - Real Estate Buyer's Agent Council (REBAC).
- Certified Luxury Home Marketing Specialist (CLHMS)
- Real Estate Negotiation Expert (RENE)
- At Home With Diversity® Certificate (AHWD) - National Association of Realtors.
- NAR's Green Designation.
Awards
Awarded the Coldwell Banker International Sterling Society Award in 2021, 2022.
Timeline
Residential Realtor
Coldwell Banker Bain
06.2018 - Current
Substitute Teacher, K-12
Fremont and Pleasanton Unified School Districts
11.2008 - 05.2017
Contracts Coordinator
Pulte Homes
06.2006 - 01.2008
Area Recruiting and Development Manager
Pulte Homes
07.2005 - 06.2006
Customer Relations Liaison
Pulte Homes
11.2004 - 06.2005
Customer Relations Manager
Pulte Homes
01.2004 - 10.2004
General Manager
Daylight Home and Gardens
09.2002 - 12.2003
Design Engineer
SBC/Pacific Bell
09.1999 - 09.2002
Human Resources Manager
Randstad/TDSI
01.1999 - 09.1999
Accounting Department Lead
Randstad/TDSI
04.1995 - 09.1999
Corporate Assistant
John Dyer Construction Co., Inc.
01.1991 - 03.1995
- Seller Representative Specialist (SRS) - Real Estate Business Institute.
- Accredited Buyer's Representative (ABR) - Real Estate Buyer's Agent Council (REBAC).
- Certified Luxury Home Marketing Specialist (CLHMS)
- Real Estate Negotiation Expert (RENE)
- At Home With Diversity® Certificate (AHWD) - National Association of Realtors.
- NAR's Green Designation.
Bachelor of Arts - Sociology
Cal State University, East Bay
Languages
English
Native or Bilingual
Websites
Affiliations
- NAR
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