Dynamic professional with a proven track record in innovative hairstyling and exceptional client retention, honed at Supercuts and as the owner of Straight Razor Barbers. Expert in salon treatments and relationship management, I increased customer satisfaction by 20%. Committed to continuing education and outstanding customer service, I excel in both technical and interpersonal skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Hairstylist
Supercuts
Colorado Springs, CO
07.2023 - 11.2024
Greeted customers, answered phones and booked appointments.
Provided consultations to clients about their desired hairstyle and hair care needs.
Shampooed, conditioned, cut, colored and styled hair according to client's instructions.
Applied highlights, lowlights or other coloring techniques.
Used thinning shears to remove bulk from the hair or create layers.
Maintained cleanliness of work station by sanitizing tools and equipment between uses.
Assisted other stylists with busy periods in the salon.
Upsold additional services when appropriate to increase sales volume.
Attended trade shows and educational seminars to stay up-to-date on current trends in hairstyling.
Demonstrated knowledge of health and safety regulations in the workplace.
Owner
Straight Razor Barbers
Woodland Park, CO
01.2019 - 01.2023
Managed daily operations of business, including hiring and training staff.
Developed strategic plans to increase profitability and efficiency.
Created marketing campaigns to attract new customers.
Oversaw budgeting and financial management.
Maintained relationships with existing clients by providing superior customer service.
Organized events such as trade shows and conferences.
Reviewed legal documents related to business operations.
Ensured compliance with local, state, and federal regulations.
Provided direction and guidance to employees.
Bus Driver
Fountain Fort Carson School District
Fountain, CO
05.2017 - 06.2018
Ensured safety of passengers by adhering to all applicable traffic laws and regulations.
Maintained daily logs of vehicle inspections, trips, hours worked and other pertinent information.
Inspected vehicles prior to each shift for mechanical defects or malfunctions.
Operated wheelchair lifts as needed to assist passengers with special needs onto the bus safely.
Reported any incidents that occurred during route travel to management personnel immediately.
Responded quickly and calmly in emergency situations such as accidents or medical emergencies.
Maintained order among passengers during trip by enforcing rules of conduct.
Followed designated routes according to timetables while obeying speed limits at all times.
Communicated effectively with dispatch staff via two way radio regarding delays, detours.
Performed pre-trip inspection and mechanical checks before scheduled run.
Obeyed DOT rules and regulations and local laws to maximize safety.