Accomplished bookkeeper and general manager with a strong focus on expense control and operational strategies. Known for maximizing team performance while ensuring accurate financial reporting and excellent customer service.
Overview
2027
2027
years of professional experience
Work History
Bookkeeper
BCI
Ormond Beach, FL
2023 - Current
Established QuickBooks accounting system to reflect accurate financial records.
Review and prepare books for accountant.
Maintained organized financial records using QuickBooks for efficient retrieval and reporting.
General Manager, Administration/Partner
J.L. Jensen & Associates, Inc.
Ormond Beach, FL
11.1989 - 12.2025
Implemented operational strategies and effectively built customer and employee loyalty.
Formulated policies and procedures to streamline operations.
Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Assisted in recruiting, hiring and training of team members.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Oversaw project management processes, ensuring timely delivery of services and quality outcomes.
Provided outstanding service to all individuals, promoting effective, and lasting business relationships.
Prepared and presented reports on status of projects and initiatives.
Oversaw firm's day-to-day administrative operations, provided guidance to support staff and enforced compliance with state, federal, and local regulations across organization.
Collaborated with colleagues and support staff to maximize team efficiency.
Cultivated a positive work environment within the firm by promoting collaboration among colleagues.
Maintained high levels of accuracy in all aspects of bookkeeping, reducing risk and improving overall financial health.
Demonstrated adaptability by managing additional responsibilities during periods of staff shortages or peak workload.
Maintained confidentiality of sensitive financial information, preserving the trust of both employees and stakeholders alike.
Assisted in the preparation of accurate financial reports, providing key insights for informed decision-making for management.
Improved efficiency of accounts payable processes by regularly reviewing vendor invoices for accuracy before issuing payment approvals.
Completed payroll for employees and maintained detailed records of procedures.
Completed tax forms in compliance with legal regulations.
Posted daily receipts and payments in accordance with corporate protocols.
Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
Reconciled and corrected issues with financial records.
Maintained and processed invoices, deposits, and money logs.
Recorded deposits, reconciled monthly bank accounts and tracked expenses.
Input financial data and produced reports using Cat5 Enterprise Accounting.
Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
Maintained account accuracy by reviewing and reconciling checks monthly.
Implemented new accounting processes to decrease spending and work flow downtime.
Matched purchase orders with invoices and recorded necessary information.
Inspected account books and recorded transactions.
Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
Tracked financial progress by creating quarterly and yearly balance sheets.
Developed monthly, quarterly and annual profit and loss statements and balance sheets.
Education
High School Diploma -
Colonie Central High School
Albany, NY
06-1986
Skills
Leadership and team building
Problem resolution
Operations management
Team player
Effective leader
Efficient multi-tasker
Inventory control
Employee scheduling
Administrative skills
Client relations
Schedule management
Labor cost controls
Project management
Purchasing
Expense control
Human resources management
Proficient in MS Word, MS Excell, Cat5 Enterprise Accounting, Quickbooks, MS Access, MS Outlook
Accounting and bookkeeping
Accounts receivable
Quickbooks
Payroll processing
Account reconciliation
Bookkeeping software
Bank reconciliation
Financial reporting
Spreadsheet tracking
General ledger management
Expense tracking
General ledger entries
Accounting
Accounts payable specialist
Inventory tracking
Full-cycle accounting
Financial management
Time tracking
General ledger maintenance
Tax statement preparation
Accounts payable management
Senior leadership support
Payroll liability and deductions
Accounting operations management
A/P and A/R
Attention to detail
Microsoft office
Payroll preparation and processing
Time management
Bill payment and recordkeeping
Proactive and Self-motivated
Precision and accuracy
Record reconciliation
Handling confidential materials
Financial records and reporting
Financial software
Purchase orders
Bookkeeping support
Interests
Family and being a grandma
Woodworking
Knitting and Crocheting
DIY and Home Improvement
Enjoying the art of baking and pastry-making, experimenting with recipes
Experimenting with different creative mediums, like epoxy, creating river tables/stands, cutting boards and other misc items
Gardening
Volunteering
Growing herbs, vegetables, or fruits in home gardens
Drawing and Painting
Cake Decorating
Crafting and DIY Projects
Baking
Timeline
General Manager, Administration/Partner
J.L. Jensen & Associates, Inc.
11.1989 - 12.2025
Bookkeeper
BCI
2023 - Current
High School Diploma -
Colonie Central High School
Personal
I worked in an office for over 35 years. I am looking for a position that is 100% remote and has flexible hours. I'm a dedicated, hard worker who pays great attention to detail. I'm very qualified for many different positions. I am able to work a 40 hour work week, I'm just looking for some flexibility in when that work is accomplished. I strongly feel I would be an asset to any company I work for.