Debbie De Los Santos
Danbury
Summary
Compassionate Personal Care Assistant with hands-on experience delivering companionship and emotional support to residents. Documented vital statistics and health metrics accurately while fostering positive rapport with patients. Focused on enhancing patient care and contributing to overall success of healthcare environment.
Overview
26
26
years of professional experience
Work History
Care Giver
Visiting Angels Home Care
Angleton
07.2023 - Current
- Administered medications following care plans and safety protocols.
- Supported clients with daily living activities and personal hygiene to promote independence.
- Ensured a clean and safe living environment for clients, enhancing comfort and security.
- Delivered companionship and emotional support, fostering improved client well-being.
- Assessed customer needs quickly to provide appropriate support.
Care Giver
Visiting Angels Home Care
Angleton
07.2022 - Current
- Provided compassionate personal care to clients in their homes.
- Assisted clients with daily living activities and personal hygiene.
- Administered medications according to care plans and schedules.
- Maintained a safe and clean environment for clients at home.
- Communicated effectively with families regarding client needs and preferences.
Care Giver 2026
Visited Angels
Angleton
05.2022 - Current
- Proposed ideas and solutions that improved team dynamics and service outcomes.
- Executed day-to-day responsibilities with precision to ensure smooth operations.
- Collaborated with diverse coworkers to achieve objectives and resolve product and service-related issues.
- Completed day-to-day duties accurately and efficiently.
Dental Patient Service Specialist
Stephen F. Austin DBA: Community Health Network
Freeport
09.2021 - 05.2022
- Verified insurance for all major networks before patient appointments, facilitating seamless patient care.
- Coordinated dental appointments for home site and additional locations, ensuring efficient scheduling and patient accessibility.
- Compiled treatment plans for patients according to providers' instructions.
- Facilitated patient compliance by obtaining medical clearances.
- Worked independently to ensure coding and billing processes completed according to clinicians' guidelines.
- Supported team at various sites, enhancing service delivery and collaboration.
Wholesale Lead
Spec's Spirits and Finer Foods
Angleton
07.2016 - 04.2021
- Facilitated route planning for delivery team, optimizing schedules to enhance customer satisfaction.
- Assisted department manager with daily operations to ensure timely delivery of essential products to wholesale customers, adhering to company and TABC standards.
- Compiled and completed daily reports on inventory and order processing, providing management team with essential financial data.
Home Health Care Provider
Angleton Visiting Nurses
Angleton
04.2020 - 08.2020
- Assisted with daily care for elderly patient, enhancing comfort and well-being.
- Coordinated installation of handicap equipment in home, reducing risk of slips and falls.
- Provided personalized shopping assistance for clients, prepared meals, and performed light housekeeping.
Assistant Store Manager Hard Lines
Sears
Lake Jackson
09.2010 - 02.2016
- Led Home Appliance, Home Electronics, Home Improvement, and Lawn and Garden departments, accountable for driving performance with sales representatives.
- Executed sales goals and strategies, enhancing team effectiveness and customer satisfaction.
- Assisted store manager in daily operations to enhance overall store efficiency. with daily tasks and operations. Supported daily operations to ensure smooth store functionality.
- Performed daily security checks and maintained all financials according to company standards.
Medical Assistant
Dr. Henry E. Martinez
Lake Jackson
01.2001 - 03.2008
- Performed all aspects of medical assisting, including wound care, obtaining vitals, charting, transcription, and billing.
- Maintained accuracy and confidentiality of charts and electronic medical records.
- Assisted with surgical procedures at Lake Jackson Surgical, ensuring patient safety and comfort during each operation.
- Coordinated surgical schedules across multiple facilities, ensuring all necessary services were included.
- Obtained prior authorization from insurance companies prior to surgery.
- Surgical coordinator for General and Laparoscopic surgeon with privileges at multiple facilities.
Education
Associates of Art - Art
Brazosport College
Lake Jackson, TXSkills
- Patient Care
- Home care assistance
- Personal care support
- Alzheimer's care
- Dementia care
- Vital Signs
- Basic first aid
- EMR / EHR
- EMR Systems
- Medical Records
- Medical Scheduling
- Insurance Verification
- HIPAA compliance
- Safety protocols
- Attention to detail
- Spanish
- Spanish fluency
- Client support
- Medical Terminology
- HIPAA compliance
Assessments
- Medical Receptionist Skills, Highly Proficient, 06/01/20
- Customer Focus & Orientation, Highly Proficient, 12/01/19
- Medical Terminology, Familiar, 01/01/20
Timeline
Care Giver
Visiting Angels Home Care
07.2023 - Current
Care Giver
Visiting Angels Home Care
07.2022 - Current
Care Giver 2026
Visited Angels
05.2022 - Current
Dental Patient Service Specialist
Stephen F. Austin DBA: Community Health Network
09.2021 - 05.2022
Home Health Care Provider
Angleton Visiting Nurses
04.2020 - 08.2020
Wholesale Lead
Spec's Spirits and Finer Foods
07.2016 - 04.2021
Assistant Store Manager Hard Lines
Sears
09.2010 - 02.2016
Medical Assistant
Dr. Henry E. Martinez
01.2001 - 03.2008
Associates of Art - Art
Brazosport College