Summary
Overview
Work History
Education
Skills
Timeline
Generic

Debbie Diaz

San Antonio,TX

Summary

Adept at spearheading initiatives to enhance customer experience, my tenure at Girling Home Health refined support workflows and solved complex issues, showcasing my problem-solving and leadership skills. Bilingual and collaborative, I excel in roles requiring critical thinking and effective communication.

Overview

20
20
years of professional experience

Work History

Provider

Girling Home Health
06.2024 - Current
  • Collaborated with cross-functional teams to ensure seamless delivery of support services.
  • Served as an escalation point for complex issues, leveraging advanced problem-solving skills to achieve prompt resolutions.
  • Developed comprehensive knowledge base articles, reducing the frequency of common inquiries.
  • Spearheaded initiatives to improve overall customer experience by refining existing support workflows.

Receptionist

CentroMed
01.2005 - 01.2015
  • Collaborated with cross-functional teams to ensure seamless delivery of support services.
  • Served as an escalation point for complex issues, leveraging advanced problem-solving skills to achieve prompt resolutions.
  • Developed comprehensive knowledge base articles, reducing the frequency of common inquiries.
  • Spearheaded initiatives to improve overall customer experience by refining existing support workflows.

Secretary

Lopez Glass
01.2023 - 01.2024

Generated accurate financial quotes for clients.

Provider

Amazing Grace Homecare
05.2019 - 02.2022

Mop.. sweep wash clothes help with medication laundry

Education

Mccollum High School

Skills

    >Billingual

    >Leadership

    >Very well listener

    >Motivated

    >Work well with others

    >Engaged

    >Flexible with my schedule

    >Teamwork

    >People skills

    >Problem solving

    >Attention to detail

    >Adaptivity

    >Responsibility

    >Critical thinking

Timeline

Provider

Girling Home Health
06.2024 - Current

Secretary

Lopez Glass
01.2023 - 01.2024

Provider

Amazing Grace Homecare
05.2019 - 02.2022

Receptionist

CentroMed
01.2005 - 01.2015

Mccollum High School
Debbie Diaz