An experienced credit and collections professional. Ready to learn while also bringing my knowledge and personality to the table.
Hi, I’m
Debbie Dice
Smyrna,GA
Summary
Overview
23
years of professional experience
Work History
Self through various agencies Atlanta , Georgia
Background Talent
04.2023 - Current
Job overview
- Contractual background acting parts.
- Developed and maintained relationships with talent, directors, and other industry professionals.
- Collaborated with colleagues from different departments within the agency for successful completion of projects.
Truckstop.comNew Plymouth , ID
Credit and Collections Specialist
08.2022 - 03.2023
Job overview
- Communications with brokers, carriers and internal departments to find resolutions.
- Working knowledge of various broker payment websites.
- Exceeded receivables goal of less that 2.5%.
- Eager to learn.
- Always a helpful team player.
Republic Services Lawrenceville , GA
Credit and Collections Specialist
08.2016 - 08.2022
Job overview
- Ability to work independently and maintain productivity, has allowed me to work remotely for over 2 years.
- Researched delinquent accounts to identify key contact details, current phone numbers and email addresses.
- Notified customers of delinquent accounts with attempt to collect outstanding amounts.
- Processed payments over phone
- Recorded and updated customer personal accounts with accurate contact information.
- Located and monitored overdue accounts using billing system to begin collections process.
Regions BankLawrenceville , GA
Bank Teller 1
11.2001 - 04.2014
Job overview
- Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
- Adhered to strict guidelines regarding financial and customer data to avoid breaches in security.
- Met or exceeded sales goals.
- Demonstrated expertise in identifying and mitigating potential fraud and transaction risks.
- Provided pleasant and professional service to all customers.
- Maintained confidentiality of bank records and client information.
Education
Riverwood High School Atlanta, GA
High School Diploma
05.1989
University Overview
Skills
- Credit decision making
- Collections (over 10k accounts)
- Customer service
- Payment acceptance
- Records maintenance
- Research
- Acting
- Collaboration
Timeline
Background Talent
Self through various agencies
04.2023 - Current
Credit and Collections Specialist
Truckstop.com
08.2022 - 03.2023
Credit and Collections Specialist
Republic Services
08.2016 - 08.2022
Bank Teller 1
Regions Bank
11.2001 - 04.2014
Riverwood High School
High School Diploma