Experienced in Operations and Finance with a demonstrated history of working in the transportation/manufacturing/warehousing and railroad industry. Strong in operations and finance, professionally skilled in Warehouse Operations, Freight, Expedited Shipping, Accounting and Transportation.
Managed and responded to correspondence and inquiries from carriers and factor companies
Open payables - Obtained the necessary documents for customer invoicing
Remit updates - NOA's and carrier addresses - Ensuring all systems tied to invoice processing were in sync
Process void/cancel/reissue requests
Pulled voided checks from the bank
Set up carriers for ach/direct deposit - Verified banking information
Resolve invoice disputes with our Brokerage/Business Development Representatives
Track expedited out of network air and dedicated truck shipments
Reroute shipments in order to meet guaranteed delivery dates/times
Areas of expertise - Canada, Hawaii, Alaska and Mexico
Assist customers with border and terminal clearances
Internal/external customer service
Delivery appointment scheduling
Monitor email updates/customer updates
2004 Crystal Wing Award - Best on time performance
On The Spot Awards: