Debbie Goins
Mount Carmel,TN
Summary
Self-aware Quality Assurance Lab Technician prepared to take the next step with a new Amazon team. Extensive experience in product inspections, audits, lab testing and customer specification safeguarding. An excellent team player with first-rate verbal and written communication skills. From managing a department in the retail industry to dedicating my skills to enhancing quality control and process efficiency, my tenure at BAE SYSTEMS honed my skills in technical troubleshooting and staff mentoring. Leveraging meticulous record-keeping and critical thinking, I spearheaded initiatives that significantly improved product integrity and compliance. My approach combines rigorous knowledge with a keen focus on fostering team growth and operational excellence. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
40
40
years of professional experience
1
1
Certification
Work History
Quality Lab Technician / Quality Inspector
BAE SYSTEMS
10.2003 - Current
- Collaborated with cross-functional teams to identify root causes of quality issues and implement sustainable solutions.
- Provided reliable data interpretation, contributing to informed decision-making among production team members.
- Safeguarded product integrity during storage and transportation by monitoring environmental conditions and implementing preventive measures when necessary.
- Reduced downtime during equipment malfunctions through proficient troubleshooting skills and prompt coordination with maintenance personnel for repairs or replacements when necessary.
- Performed technical and quality systems audits of laboratory.
- Diagnosed and reported malfunctions of technical equipment.
- Inspected items and compared against standards to meet regulatory requirements.
- Developed custom test methods for unique product formulations, ensuring consistent performance evaluation across all product lines.
- Maintained a safe work environment by adhering to safety protocols and proper handling of hazardous materials during laboratory procedures.
- Supported continuous improvement initiatives by participating in quality audits, identifying areas of concern, and implementing corrective actions.
- Conducted routine calibration of analytical instruments for optimal accuracy and precision in test results.
- Streamlined sample management procedures for increased productivity and reduced turnaround time in delivering test results.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Reviewed and validated quality requirements for manufacturing planning, supplier purchase orders, and engineering specifications to meet contract compliance regulations.
- Inspected outbound shipments and conducted random sampling of product quality.
Environmental Laboratory Analyst
Eastman Chemical Company
10.1998 - 10.2003
- Conducted routine maintenance on laboratory equipment, ensuring optimal performance and minimizing downtime.
- Contributed to the development of standard operating procedures, enhancing reproducibility and consistency across experiments.
- Enhanced data accuracy through meticulous documentation of analytical procedures and results.
- Assisted in the training and mentoring of junior analysts, fostering a positive work environment and promoting professional growth.
- Ensured proper handling of hazardous materials according to established guidelines for safe disposal or storage.
- Prepared samples and assisted laboratory personnel in performing qualitative and quantitative analysis using analytical instruments, techniques and methods.
- Maintained detailed records of all laboratory activities within a centralized database, promoting transparency and collaboration among team members.
- Managed inventory of chemicals and supplies, maintaining an organized workspace that facilitated efficient workflows.
- Provided technical support to colleagues as needed, sharing expert knowledge in analytical methods and best practices.
- Adhered to strict deadlines while maintaining high-quality output under pressure, ensuring timely delivery of results to clients.
- Participated in regular audits to maintain compliance with regulatory standards and ensure laboratory safety protocols were upheld.
- Assisted in ordering laboratory supplies and necessities to maintain appropriate level of inventory.
- Performed testing and quality control using approved laboratory procedures and instrumentation to determine chemical bacteriological, biological and physical data to ensure compliance with Environmental conditions and standards.
- Trained new laboratory personnel to apply proper laboratory techniques, analytical procedures and best practices.
Acetate Yarn Division Operator
Eastman Chemical Company
10.1987 - 10.1998
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments to manufacture Acetate Yarn.
- Performed inspections and routine maintenance on equipment.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Performed quality checks to identify finish discrepancies.
- Reduced equipment downtime by troubleshooting issues and performing timely repairs.
- Operated technical and mechanical equipment and adjusted machine settings according to work cycles.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Provided on-the-job training to newly hired workers and team members.
- Scheduled shift overtime for other departments in the division.
Department Manager
Walmart
10.1984 - 10.1998
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Communicated with managers of other departments to maintain transparency.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Created and enforced department policies, procedures and standards to establish productivity and quality.
- Led a team of professionals to consistently achieve or exceed performance targets.
- Developed and implemented useful inventory management strategies to maximize sales and reduce costs.
- Provided ongoing staff development opportunities through training programs, workshops, and regular feedback sessions.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Organized Special Events for Community Relations which included but not limited to Fashion Shows, Fun Raisers, etc.
- Traveled to help launch other sites leading new employees and associates making sure they were trained appropriately and set them up for success.
Education
Associate of Applied Science - Chemical Apprenticeship Program
Northeast State Community College
Blountville, TN10.2015
Skills
- GMP Knowledge
- Sample Preparation
- Meticulous Record-Keeping
- Customer Focus
- Chemical Handling
- Instrument Calibration
- ISO Standards
- Data Interpretation
- Audit inspections
- Quality control knowledge
- Test result analysis
- Quality Control
- Strategic Planning
- Inventory Maintenance
- Quality focus
- Equipment Maintenance
- Process Inspections
- Technical communication
- Equipment Calibration
- Statistical Analysis
- Chemical Mixing
- Attention to Detail
- Critical Thinking
- Quality Issue Identification
- Adaptability and Flexibility
- Attentive and Observant
- Safety Compliance
- Safety Procedures
- Functional Testing
- Quality Control Data Compilation
- Data Entry
- Finished Goods Inspection
- Technical Troubleshooting
- Raw Materials Receiving
- Documentation
- Product Inspection
- Materials inspections
- Staff Training
- Laboratory Equipment Calibration
- Test Results Interpretation
- Quality SOPs Development
- Sampling procedures
- Testing Procedures
- Operations Monitoring
- Report Preparation
- Staff Mentoring
- New Testing Methodologies
Certification
- Certified Laboratory Technician - 3 year apprentice program.
References
Ed Stapleton - BAE Quality Department - thestapletonranch@yahoo.com
Jeffery Brooks - Retiree of Eastman Chemical Company - j2brooks57@yahoo.com
Sherry Morelock - Amazon - sherrymorelock71@gmail.com
Timeline
Quality Lab Technician / Quality Inspector
BAE SYSTEMS
10.2003 - Current
Environmental Laboratory Analyst
Eastman Chemical Company
10.1998 - 10.2003
Acetate Yarn Division Operator
Eastman Chemical Company
10.1987 - 10.1998
Department Manager
Walmart
10.1984 - 10.1998
Associate of Applied Science - Chemical Apprenticeship Program
Northeast State Community College