Peter Scopa
Delray Beach
Summary
Dedicated golf course attendant with expertise in customer service, teamwork, and event coordination. Proven ability to enhance guest experiences and streamline operations.
Friendly and approachable, with passion for delivering exceptional service and ensuring smooth and enjoyable experience for guests. Knowledgeable about ins and outs of golf course operations and possess excellent communication and problem-solving skills. Dedicated to contributing to positive atmosphere and maintaining high standards of course upkeep.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Golf Course Attendant
Delray Beach Golf Club
02.2022 - 12.2025
- Maintained cleanliness and organization of golf course facilities and equipment.
- Assisted in setup and breakdown of events, ensuring smooth operations.
- Provided exceptional customer service to enhance guest experience on the course.
- Operated golf carts and maintained fleet, ensuring safety and functionality.
- Monitored inventory levels of supplies, coordinating timely replenishment as needed.
- Collaborated with team members to optimize workflow during peak hours.
- Enforced club policies and procedures, promoting a safe environment for guests and staff.
- Enhanced customer satisfaction by providing friendly and efficient service to golf course patrons.
- Greeted golf course guests and shared information on course conditions, rules and gameplay.
- Handled various administrative tasks within the pro shop, such as answering phone calls and taking messages.
- Observed guests for proper use of equipment and respectful behavior on property.
- Maintained accurate records of daily activities, such as sales transactions, tee time bookings, and incident reports.
- Facilitated smooth operations during peak hours by efficiently managing tee time reservations and maintaining effective communication between guests and staff.
- Assisted in the organization of successful golf tournaments by coordinating with event planners and setting up required equipment.
- Monitored first tee, tee off times and turn times to anticipate schedule problems.
- Partnered with golf shop, cart staff and ranger to maintain smooth golf games.
- Trained in different roles at golf course to help team deliver first-rate support to guests.
- Supported pro shop operations by effectively managing inventory levels, processing transactions, and assisting customers with merchandise selection.
- Handled clerical and cashier work inside clubhouse to assist players.
- Increased revenue by promoting membership packages and upselling additional services to visitors.
- Strengthened relationships with golf leagues and clubs, facilitating their events and addressing their specific needs.
Education
Associate of Applied Science - Business Administration And Management
Roger Williams University
Bristol, Rhode Island, RI06-1978
Skills
- Sales and upselling
- Golf club repair
- Safety awareness
- Golf rules expertise
- Course etiquette
- Strong work ethic
- Decision-making
- Customer assistance
- Teamwork and collaboration
- Customer service
- Customer service expertise
- Flexible schedule
- Issue resolution
- Policy compliance
- Safety compliance
- Inventory control
- Ticket collection
Ran the pro shop,
- Ticket sales
- Data entry
- Microsoft Excel
- Positive attitude
- Teamwork
- Problem-solving
- Attention to detail
- Multitasking
- Reliability
- Excellent communication
- Organizational skills
- Team collaboration
- Active listening
- Effective communication
- Cash handling
- Guest relations
- Salesmanship
- Event coordination
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Documented and resolved [Issue] which led to [Results].
- Achieved [Result] through effectively helping with [Task].
Languages
English
Full Professional
Timeline
Golf Course Attendant
Delray Beach Golf Club
02.2022 - 12.2025
Associate of Applied Science - Business Administration And Management
Roger Williams University