DEBBIE GREGORY
Summary
Detail-oriented Accounts Payable Specialist with proven expertise in transaction management and vendor relations. Recognized for reducing invoice processing time and enhancing payment accuracy. Proficient in QuickBooks, Microsoft Dynamics Great Plains, Oracle RDC, and Mekorma, demonstrating exceptional attention to detail and proactive problem-solving skills to drive operational excellence. Skilled in a diverse range of accounts payable functions and adept at organizing and prioritizing requirements to maintain tight deadlines.
Overview
21
21
years of professional experience
Work History
Accounts Payable Specialist
Sundance Holdings Group, LLC
02.2020 - Current
- Reduced invoice processing time with accurate data entry and timely vendor communication.
- Reached out to vendors and customers to verify information and follow up on client issues.
- Facilitated dispute resolution between company departments and vendors regarding payment issues or discrepancies in invoicing.
- Contributed to year-end closing process by ensuring all outstanding payables were accurately recorded and settled promptly.
- Updated vendor information regularly, ensuring accurate contact details and banking information for prompt payments.
- Supported management by processing invoices and documents with consistent on-time delivery.
Product Development and Quality Control Assistant
Sundance Holdings Group, LLC
08.2014 - 02.2020
- Enhanced overall product quality through meticulous attention to detail during inspections and documentation processes.
- Improved product quality by conducting thorough inspections and identifying areas for improvement.
- Supported supplier qualification efforts by reviewing vendor materials for compliance with required specifications.
- Maintained accurate records of inspection findings, enabling efficient tracking of recurring issues and identification of trends.
- Assisted in training new team members on company quality standards, contributing to a knowledgeable workforce committed to excellence.
- Helped with customer complaint investigations to improve quality.
Call Center Representative
Sundance Holdings Group, LLC
10.2004 - 08.2014
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
- Developed rapport with customers through empathetic listening skills, creating positive experiences even during difficult conversations.
- Participated in ongoing training and development, staying current on company policies, products, and procedures to deliver accurate information to customers.
Education
Bachelor of Science - Communication Disorders
University of Utah
Salt Lake City, UT05-2004
Associate of Science - General Studies
Salt Lake Community College
Salt Lake City, UT05-2000
Skills
- Data entry proficiency
- Accounts payable processing and Coordination
- Vendor management
- QuickBooks software
- Detail document review
- Microsoft Dynamics Great Plains
- Microsoft Office 365
- Proactive and Self-motivated
- Precision and accuracy
- Collaborative team member
Timeline
Accounts Payable Specialist
Sundance Holdings Group, LLC
02.2020 - Current
Product Development and Quality Control Assistant
Sundance Holdings Group, LLC
08.2014 - 02.2020
Call Center Representative
Sundance Holdings Group, LLC
10.2004 - 08.2014
Bachelor of Science - Communication Disorders
University of Utah
Associate of Science - General Studies
Salt Lake Community College
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