Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic.
Overview
10
10
years of professional experience
Work History
Executive Director
Evergreen Life Services-Arkansas Division
08.2019 - 09.2023
Developed and implemented organizational strategies to achieve set goals and objectives and secured long-term success.
Worked closely with organizational leadership and board of directors to guide operational strategy.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Increased employee retention 80% through improvements in leadership and development.
Exercised appropriate cost control to meet budget restrictions and maximize profitability
Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties
Area Supervisor
EVERGREEN LIFE SERVICES
08.2014 - 08.2019
Managed daily operations of Residential Group Home for adults with Intellectual Disability
Prepare consumer admissions, referrals, eligibility determinations, Person center planning, and intake processes
Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Determined performance benchmarks and completed ongoing evaluation of employee work.
Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
DIRECTOR OF RESIDENTIAL SERVICES
Opportunities
04.2013 - 04.2014
Spearhead overall operation of residential services department for adult consumers with developmental disabilities, including personal care services, Multi-Agency plans of services (MAPS), and case management services
Coordinated consumer admissions, referrals, eligibility determinations, assessments/evaluations, and intake processes
Prepared statistical reports, correspondence, and other data as required.
Guided and supported faculty and staff in development of new programs.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Education
Master of Science - Health Services Administration
Strayer University
Memphis, TN
B.S. IN HEALTHCARE MANAGEMENT - Healthcare Management
Anthem College
Skills
Budgeting and financial management
Operations Management
Community Engagement
Case Management
Staff Management
Grant Writing
Program Management
Human Resources
Strategic Planning
Project Management
Compliance and regulations
Resident satisfaction
References
References available upon request
Timeline
Executive Director
Evergreen Life Services-Arkansas Division
08.2019 - 09.2023
Area Supervisor
EVERGREEN LIFE SERVICES
08.2014 - 08.2019
DIRECTOR OF RESIDENTIAL SERVICES
Opportunities
04.2013 - 04.2014
Master of Science - Health Services Administration
Strayer University
B.S. IN HEALTHCARE MANAGEMENT - Healthcare Management
Anthem College
Similar Profiles
Debbie GulleyDebbie Gulley
Executive Director at Evergreen Life Services-Arkansas DivisionExecutive Director at Evergreen Life Services-Arkansas Division
Family Service Worker Specialist-Adoption Specialist at Arkansas Department of Human Services Division of Children & Family ServicesFamily Service Worker Specialist-Adoption Specialist at Arkansas Department of Human Services Division of Children & Family Services