Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic.
Overview
10
10
years of professional experience
Work History
Executive Director
Evergreen Life Services-Arkansas Division
08.2019 - 09.2023
Worked closely with organizational leadership and board of directors to guide operational strategy.
Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
Improved client satisfaction through consistent communication, progress monitoring, and timely intervention adjustments.
Collaborated with interdisciplinary teams to ensure comprehensive care for clients in need of behavioral health services.
Educated families on coping strategies and supportive techniques to enhance their ability to manage challenging behaviors at home effectively.
Managed over 20 patients while monitoring and evaluating care plans.
Provided crisis intervention services promptly, minimizing risk factors and ensuring safety for all parties involved.
PROGRAM SUPERVISOR/QIDP
EVERGREEN LIFE SERVICES
08.2014 - 08.2019
Manage the daily operations of Residential Group Home for adults with Intellectual Disability
Prepare consumer admissions, referrals, eligibility determinations, Person center planning, and intake processes
Perform all Case Management services, Vocational Intake assessments and various other statistical reporting for behavioral and IDD clients
Oversee State and Federal regulations are implemented for all clients
Assisted with recruiting efforts by interviewing prospective candidates and making hiring recommendations
Assessed client needs through interviews, surveys, focus groups, or other methods to develop appropriate intervention strategies.
DIRECTOR OF RESIDENTIAL SERVICES
Opportunities
04.2013 - 04.2014
Spearhead the overall operation of residential services department for adult consumers with developmental disabilities and behavioral health, including personal care services, Multi-Agency plans of services (MAPS), and case management services
Coordinated consumer admissions, referrals, eligibility determinations, assessments/evaluations, and intake processes
Prepared statistical reports, correspondence, and other data as required.
Conducted regular audits of residential facilities, maintaining compliance with regulatory standards and identifying areas for improvement.
Education
MHSA-MASTERS IN HEALTH SERVICE ADMINISTRATION -
Strayer University
B.S. IN HEALTHCARE MANAGEMENT -
Anthem College
Skills
Customer Relations Management
Strategic Planning and implementation
Project Management
Client/Consumer Retention Skills
Conflict Resolution
Community Engagement
Program Management
Behavioral treatment services
Mental Health Assessment
Medication Management
Behavioral Health
Behavior Modification
Cognitive behavioral therapy
Timeline
Executive Director
Evergreen Life Services-Arkansas Division
08.2019 - 09.2023
PROGRAM SUPERVISOR/QIDP
EVERGREEN LIFE SERVICES
08.2014 - 08.2019
DIRECTOR OF RESIDENTIAL SERVICES
Opportunities
04.2013 - 04.2014
MHSA-MASTERS IN HEALTH SERVICE ADMINISTRATION -
Strayer University
B.S. IN HEALTHCARE MANAGEMENT -
Anthem College
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