Debbie Gundran
Dining Attendant/ School Cafe Manager
Henderson,NV
Summary
Diligent and dependable Dining Attendant with exceptional customer service skills and polite, professional demeanor. Works effectively within teams to provide excellent food service. Strong menu memorization ability and dedication to health and food safety regulations compliance. Energetic Dining Attendant with 19 years of experience providing prompt, friendly service to patrons. Well-versed in measuring ingredients, mixing cocktails and calculating tabs. Hardworking individual recognized for accuracy and strong attention to detail.
Overview
4
4
years of post-secondary education
30
30
years of professional experience
Work History
Dining Attendant II
Providence Health & Services
Anchorage, AK
03.2001 - 01.2021
- Took customer orders and relayed to kitchen staff with accuracy, circulating dining room to identify service opportunities.
- Coordinated with food preparation staff for time plating and delivery of meals to dining room guests to guarantee freshness and acceptable temperature.
- Set up and broke down buffet and other self-service areas, organizing components in logical and visually pleasing manner.
- Assessed plated meals for adherence to presentation standards and verified food items against guests' orders prior to delivery.
- Assisted wait staff with timely food delivery and guest requests.
- Contributed to friendly and professional dining environment by communicating politely and effectively with guests to assess and meet needs.
- Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
- Offered product samples, answered questions and helped customers find items.
- Monitored dining room inventory and replenished as necessary.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
School Cafe Manager
Anchorage School District
Anchorage, AK
10.2010 - 10.2020
- Kept cafe in full compliance with health code standards and achieved consistent scores .
- Supported customers with unique dietary challenges with customizable menu offerings.
- Managed display products effectively to achieve consistent sales with minimal waste.
- Secured daily cash by verifying totals and making nightly deposits.
- Provided exceptional customer service to customers, increasing customer loyalty 90%.
- Minimized risks of cross-contamination and infection by directing team members to regularly clean and sanitize surfaces.
Education
High School Diploma -
Holy Family Academy
Angeles City Phiippines 05.1981 - 05.1985
Skills
Menu memorization
Food preparation and safety
Table clearing
Table layout
Dining room cleanliness
Guest seating
Place settings
Customer Service
Computer skills
Multitasking abilities
Food running
Timeline
School Cafe Manager
Anchorage School District
10.2010 - 10.2020
Dining Attendant II
Providence Health & Services
03.2001 - 01.2021
High School Diploma -
Holy Family Academy
05.1981 - 05.1985