Debbie Guth
Castle Rock,CO
Summary
Accomplished Vice President of Experience at YMCA of Metropolitan Denver, I leveraged strategic planning and team leadership to drive sustainable growth, fostering innovation and enhancing customer satisfaction. Skilled in operations management and relationship building, I led cross-functional teams to exceed key performance indicators, establishing a culture of continuous improvement and efficiency.
Overview
28
28
years of professional experience
Work History
Vice President of Experience
YMCA of Metropolitan Denver
08.2021 - 09.2024
- Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
- Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Negotiated high-value contracts that maximized profitability while mitigating risks for the organization.
- Managed financial planning and budgeting processes, ensuring fiscal responsibility and maximizing return on investments.
- Developed new revenue streams by identifying growth opportunities and forging strategic partnerships with key industry players.
- Established a culture of continuous improvement, fostering innovation and driving sustainable growth across the organization.
- Transformed customer experience by designing and executing comprehensive service improvement initiatives aimed at enhancing satisfaction levels.
- Delivered strong financial performance despite challenging economic conditions by executing prudent risk management strategies throughout all aspects of business operations.
- Launched new products or services in various markets by conducting comprehensive market research studies and tailoring offerings based on customer needs analysis.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Represented organization at industry conferences and events.
- Analyzed industry trends and tracked competitor activities to inform decision making.
- Leveraged technology to automate workflows and streamline processes, resulting in increased productivity and cost savings across the organization.
Senior Program Director
YMCA of Metropolitan Denver
01.2012 - 08.2021
- Mentored junior staff members, fostering professional growth and skill development within the team.
- .Developed performance metrics that aligned with company goals, allowing for consistent evaluation of progress towards strategic objectives.
- Established strong relationships with stakeholders, promoting collaboration and effective communication.
- Enhanced program efficiency by streamlining processes and implementing strategic plans.
- Optimized program operations through continuous improvement efforts, identifying opportunities for growth and innovation.
- Developed comprehensive program budgets, ensuring optimal resource allocation and cost control.
- Evaluated program effectiveness using key performance indicators, informing future strategy adjustments.
- Drove organizational change by leading the development and implementation of new policies and procedures.
- Managed complex initiatives, navigating challenges to achieve successful outcomes in a dynamic environment.
- Coordinated with external partners to align on shared objectives and drive collaborative success in joint initiatives.
- .Leveraged technology platforms to automate manual processes, increasing productivity while reducing errors.
- Facilitated knowledge sharing among team members by creating forums for open dialogue and collaborative problem solving.
- Presented regular updates on program progress to senior leadership, demonstrating value-add and supporting informed decisionmaking.
- Led cross-functional teams for successful project execution and timely delivery of milestones.
- Negotiated contracts with vendors, securing favorable terms that contributed to overall cost savings for the organization.
- Implemented risk mitigation strategies, proactively addressing potential issues to ensure smooth program execution.
- Recruited and trained staff and volunteers to upgrade collective team skills.
- Provided ongoing direction and leadership for program operations.
- Coordinated budgeting, scheduling and resource allocation to facilitate smooth flow of operations.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Provided leadership, guidance and support to staff members.
- Participated in community events to promote services and engage with public.
- Assessed community needs and identified resources for social and community service programs.
- Developed and implemented training programs for staff.
- Established and maintained relationships with key stakeholders.
- Created and managed budgets, efficiently allocating resources for social and community service projects.
Program Director
YMCA of Metropolitan Denver
09.1996 - 01.2012
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Recruited and trained staff and volunteers to upgrade collective team skills.
- Mentored team members for professional development, resulting in increased productivity and job satisfaction.
- Provided ongoing direction and leadership for program operations.
- Designed customized training programs to enhance staff knowledge and skills in key areas of responsibility.
- Collaborated closely with executive leadership to develop strategic plans for long-term growth.
- Delivered outstanding program results by setting clear objectives and proactively addressing potential challenges.
- Advanced community outreach efforts by forging strong relationships with local partners.
- Coordinated budgeting, scheduling and resource allocation to facilitate smooth flow of operations.
- Promoted an inclusive environment by actively engaging diverse populations in all aspects of programming.
- Led change management initiatives, fostering a positive organizational culture during periods of transition.
- Consistently exceeded key performance indicators by adapting quickly to changes in program needs.
- Communicated regularly with stakeholders, updating on progress to build support for program.
- Spearheaded fundraising efforts to secure resources necessary for program sustainability and success.
- Developed Get Fit program from ground up, laying out framework, and defining roles.
- Established and maintained effective working relationships with stakeholders, enhancing collaboration and support.
- Enhanced user experience with introduction of new technology solutions, leading to increased program engagement.
- Fostered culture of innovation and continuous improvement, encouraging team feedback and ideas.
- Drove innovation by piloting new initiatives and assessing their impact on program effectiveness.
- Developed and managed program budget, optimizing resource allocation to meet strategic objectives.
- Improved stakeholder satisfaction through regular communication and updates on project progress.
- Cultivated high-performing team by recruiting top talent and providing ongoing professional development opportunities.
- Oversaw staff schedules and assignments to handle programming demands.
- Monitored programming schedules, conformance to guidelines and quality.
- Facilitated programming by coordinating resources and deliverables between departments.
- Developed proposals and operational plans within assigned area.
- Monitored programming trends to keep content relevant and up-to-date.
- Analyzed viewer data and adjusted programming lineup to maximize potential viewership.
Education
Bachelor of Science - Exercise Physiology
University of Tennessee, Knoxville
Knoxville, TN12.1993
Skills
- Team Leadership
- Relationship Building
- Decision-Making
- Critical Thinking
- Coaching and Mentoring
- Complex Problem-Solving
- Client Relationship Building
- Strategic Planning
- Operations Management
- Customer Service
- Staff Development
- Contract Negotiation
- Budget Oversight
Accomplishments
- Achieved the Leadership Award through effective mentoring and leadership of multiple teams of staff and volunteers.
- Supervised team of 300+ staff members.
Timeline
Vice President of Experience
YMCA of Metropolitan Denver
08.2021 - 09.2024
Senior Program Director
YMCA of Metropolitan Denver
01.2012 - 08.2021
Program Director
YMCA of Metropolitan Denver
09.1996 - 01.2012
Bachelor of Science - Exercise Physiology
University of Tennessee, Knoxville
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