Summary
Overview
Work History
Education
Skills
Timeline
Generic

Deborah Haggans

Pinetops,NC

Summary

Innovative Office Assistant with 19 years of experience. Outgoing and supportive worker with talent for organization, training in Quickbooks and great time management skills. Committed to proactive thinking and reliability. Clerical experience in busy office environments achieving superior levels of administrative effectiveness. Excels in telephone support and greeting arriving visitors. Productive administrative support worker with organized nature, skill in prioritizing tasks and excellent time management. Willing to take on any clerical need to boost efficiency and team performance . Upbeat, analytical, and resourceful professional with strong foundation in financial principles and credit risk management. Well-versed in analyzing financial statements and utilizing credit scoring systems. Aiming to drive optimal credit decisions and contribute to financial stability of organization.

Overview

37
37
years of professional experience

Work History

Credit Manager

Farmers Home Furniture
05.2023 - Current
  • Negotiated payment plans with delinquent customers to minimize losses while maintaining positive client relationships.
  • Performed semi-annual account credit limit reviews and credit increase review requests from financial service and sales teams.
  • Work cross-functionally with sales, management, and other departments to maintain effective operations.
  • Improved credit risk management by implementing effective underwriting policies and procedures.
  • Investigated and evaluated customers for creditworthiness and potential risk factors.

Private Caregiver

Harvey Hardy
01.2020 - 12.2020
  • Assisted with meal planning to meet nutritional plans.
  • Helped clients maintain daily living standards by assisting with personal hygiene needs.
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Transported clients to locations such as medical appointments and group meetings to maintain social connections and meet medical needs.
  • Oversaw and planned schedules by coordinating doctor appointments, exercise routines, recreational activities and family visits.

Office Manager

Pro Auto Care
03.2010 - 12.2019
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Increased office organization by developing filing system and customer database protocols.
  • Solicited vendor quotes to determine optimal material purchase pricing.
  • Elevated customer satisfaction ratings by resolving client and case issues efficiently.
  • Greeted visitors promptly and directed to correct locations.
  • Managed office inventory and placed new supply orders.
  • Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.

Purchasing Assistant

Tobacco Processors
04.2000 - 03.2010
  • Obtained purchased items by forwarding orders to suppliers and monitored expedited orders.
  • Authorized payments for purchases and kept information accessible by sorting and filing documents.
  • Coordinated with suppliers to resolve performance related issues.
  • Connected with store managers and product suppliers to orchestrate efficient inventory movements.
  • Prepared, coordinated and communicated price quotes, terms of sale, delivery dates and service obligations to customers and contractors.
  • Worked with operation managers to develop consistent service levels across all locations.
  • Facilitated product selections for customers, including using proper forms to assure selection accuracy.
  • Built competitive bidding environment with broad range of suppliers.

Associate

Clearvue Eyecare
01.1994 - 03.2000
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Supported office administrative needs with timely and knowledgeable clerical assistance to maximize team performance and efficiency.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Identified needs of customers promptly and efficiently.
  • Assisted teammate with sales-processing tasks to meet daily sales goals.

Nursing Assistant

Westbrook Nursing Home
07.1987 - 12.1993
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
  • Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
  • Managed supplies and restocked inventory to promote optimal availability for patient care.
  • Provided daily living activities to patients by serving meals, feeding, ambulating and turning over and positioning patients.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Answered signal lights, bells and requests-for-service to assist patient services fulfillment.
  • Engaged with patient family and friends to provide courteous, efficient visit experience.

Education

Dialyses Tech - Dialysis Technology

Wilson Technical Community College
Wilson, NC

CNA - CNA

Edgecombe Community College
Tarboro, NC

High School Diploma -

Calallen High School
Corpus Christi, TX

Skills

  • Accounting Familiarity
  • Invoice Processing
  • Bookkeeping
  • Office management
  • Scheduling
  • Mail handling
  • Sorting and labeling
  • Teamwork

Timeline

Credit Manager

Farmers Home Furniture
05.2023 - Current

Private Caregiver

Harvey Hardy
01.2020 - 12.2020

Office Manager

Pro Auto Care
03.2010 - 12.2019

Purchasing Assistant

Tobacco Processors
04.2000 - 03.2010

Associate

Clearvue Eyecare
01.1994 - 03.2000

Nursing Assistant

Westbrook Nursing Home
07.1987 - 12.1993

Dialyses Tech - Dialysis Technology

Wilson Technical Community College

CNA - CNA

Edgecombe Community College

High School Diploma -

Calallen High School
Deborah Haggans