Debbie Hatfield

25+ years’ experience leading high performing teams, managing multiple technology programs simultaneously to create substantial business value. Leadership capabilities to effectively guide and manage teams while overseeing all steps of software development lifecycle utilizing agile methodologies. Proven track record of leading and executing strategic and innovative technology programs that grows revenue and reduces costs. Driving strategic process improvements.

• JPMorgan Chase & Company, Columbus, OH, Manager Project Execution/Chief of Staff – Firmwide Core Deposits, 02/2022, Now, Manage remediation of audit and legal requests across the firm, Influence Product Owner and Tech Leads on technical backlog and prioritization, Responsible for all intake items, Assist in removing organizational impediments for team delivery capabilities, Lead development teams problem-solving, engagement and responsibility for cross-team coordination and processes, focusing on continuous improvement, Help develop and manage product roadmap, Drive adoption of product and cross firm tech initiatives, Improving organizations ongoing processes and organizing procedures to ensure optimal efficiency and productivity, Designing, reviewing, and improving organization's structure and helping address ongoing problems
• JPMorgan Chase & Company, Columbus, OH, Infrastructure Portfolio Manager – Consumer and Community Banking, 02/2020, 02/2022, Manage Infrastructure budget for multiple lines of business, Manage resource forecasting/allocation, Drive project delivery and manage the prioritized Book of Work for business partners, Plan, manage and monitor efforts to remedy issues, Leader in Agile transformation, Responsible for designing and implementing intake process and automated tool, Leading several process improvements across organization, Manage Infrastructure roadmap, Responsible for communication of overall portfolio scorecard and key performance areas to Senior Lead, Lead for Infrastructure Portfolio Manager Center of Excellence
• JPMorgan Chase & Company, Columbus, OH, Product/Portfolio Manager – GTI Branch Infrastructure Support, 05/2018, 02/2020, Collaborated with engineering to architect an automated intake tool, which allowed for one funnel into the organization for all in coming work, and created automation into JIRA, Manage intake of all initiatives/projects for Brand Infrastructure End User Platform, Manage book of work for Branch Infrastructure, Work with the business to establish prioritization of initiatives/projects, Product Management of devices in branch, ATM, servers, desktops, tablets, Plan, manage and monitor efforts to remedy business partners dissatisfaction, Establish and maintain product roadmaps, Issue escalation leading and driving resolution, Manage demand management process, Responsible for leading install improvements process for ATMs, Leader for Agile transformation, responsible for driving the organization to the Agile methodology
• JPMorgan Chase & Company, Columbus, OH, Program Manager Project Execution – Consumer & Community Banking Auto Finance, 05/2016, 05/2018, Drive end-to-end project delivery and manage the prioritized Book of work for the Auto Finance business, Resource management of Auto Finance project management team, mentoring and career development, Issue escalation, leading and driving resolution, Led process improvement for end-to-end release management, Collaborated with Business to streamline processes between business PM and IT PM, Promote IT capabilities, services, and tools to business partners, Presented project status updates and on-going risk mitigation activities regularly to business stakeholders and IT management, Leadership team for Agile transformation
• JPMorgan Chase & Company, Columbus, OH, Infrastructure Portfolio/Program Manager Consumer & Community Banking IRC, 05/2013, 05/2016, Drive end-to-end project delivery and manage prioritized book of work for business partners (OPT Document Management and OPT Servicing), Resource Management of Project Management group including forecasting, allocation, career development, issue resolution, Facilitation of CTO level discussion, detailing project and portfolio scorecard and key performance areas, Led planning team, consisting of 10 Project Managers, this team was responsible for creating project plans and supporting documents for all IR&C project, Lead on People agenda initiative – Empowering Employees, Manage all aspects and constantly balance portfolio, Led process improvement initiatives as part of PDLC enhancements, lessons learned, infrastructure forecasting, improving project SLAs, new project manager onboarding, solutions engineering requirements improvement, issue management
• JPMorgan Chase & Company, Columbus, OH, Project Manager Lead – Consumer & Community Banking Mortgage Banking, 10/2011, 05/2013, Developed Project plans, implementation plans, budgets, scope documents, communications plan, issue/risk tracking, Mentored other Project Managers, Ensured quality of project deliverables, Led implementations of production equipment after hours in multiple locations, Led large project teams of 100+ including offshore resources, Controlled project finances for project budgets over $10M, Managed test planning, Communicated project status to IT leadership and stakeholders
• Safe Auto Insurance, IT Project Manager, 2008, 2011, Managed planning and implementation of large new claims system, Developed risk assessment of new system, Managed project scope, timeline, and resources, Developed new project methodology for PMO, Managed relationship with executives and senior management, Managed UAT and system test planning and resources, Developed and managed implementation planning and back out plans
• TEK Systems (First Data Corporation), Project Manager Lead – Consumer & Community Banking Mortgage Banking, 2007, 2008, Managed overall project scope, budget, timeline, and resources, Perform risk assessments and managed risk and issue logs, Create and communicate project status, issues, risks, and timeline, Managed test planning and go live events, Create and maintain all project documentation, project charter, scope document, project plan, change controls, issue tracking, risk log, budget report, production requests and project requirements
• Siemens Health Solutions, Application Project Manager, 2005, 2007, Managed project budget, including billed hours by all project team members and travel expenses, Managed project team responsible for implementing multiple applications, radiology, pharmacy, laboratory and large HIS applications, Communicated project status, issues, risks, and budget to executive steering committee, Managed go-live planning and event, Creates and maintained all project documentation, project charter, scope document, timeline, change requests, issue tracking, risk log and status report
• Howard Medical Technologies, Project Manager/Sales Consultant, 2004, 2005, Responsible for selling new wireless technology to Hospitals, Managed delivery/implementation of products sold, Managed relationships for all large HIS accounts and supervise ordering and delivery of products ordered, Managed customer escalations/issues, Maintain and manage marketing materials and territory budget, Prepare and present proposals to Executives within Hospital or Healthcare organization
• Siemens Health Solutions, Project Manager – Global Technology, 1998, 2005, Project Management of all activities associated with implementation of customer network installations and upgrades, Managed document imaging projects with included, AR day analysis, computer output to laser disk (COLD), server analysis, internet objects (HTML, XLM, GIG and JPEG), Ensure technology components associated with application software delivery are met, Managed technology piece of software development beta site for Soarian Cardiology, Soarian and Soarian Financials, Maintain project schedule and budget, Provide status reports and presentations on status to Hospital executives, Risk assessment as it relates to the successful completion of project including assessment of appropriate resource and risks to project if resources are unavailable, Created return on investment analysis for customers and designed process improvements, Responsible for identifying sales opportunities in current customer base

https://www.linkedin.com/in/debbie-hatfield-0a34217/

Cohort Lead for TakeIT Forward Women in IT Columbus Chase Tech Hub Leader Best in Class Leader Agile Leadership Project Management Mentor Transformation Leadership for Women Alumni

• Product Manager Certification (in progress)
• Scrum Master Training
• Agile Leadership Training
• Project Management for IT Professionals
• ITIL Service Management Practices
• Cloud Training
• Understanding Computer Networks
• Understanding Networking Fundamentals