Debbie Hill

Manage nurse and CNA's schedules for more than 50 employees.

Ensure residents had annual medical surveys completed by physicians.

Complete annual Mini Mental State Exams to determine if residents need a higher level of care.

Conduct staff interviews.

Provide education to staff ,and conduct disciplinary action,when necessary.

Assist Director of Assisted Living and Memory Care with delegated tasks.

Attend meetings to communicate updates in each department of the facility..

Meet with residents and their family about any concerns.

• Coordinated resident services to enhance community engagement and satisfaction.
• Developed and implemented programs addressing resident needs and preferences.
• Managed resident inquiries, resolving issues promptly to ensure a positive living experience.
• Developed strong relationships with community partners to enhance available resources for residents.
• Responsible for staff schedules and finding coverage.
• Make sure all appropriate paperwork for new residents are uploaded in resident chart.

• Supervised daily operations, ensuring optimal staffing levels and customer service excellence.
• Trained and mentored new team members on company policies and procedures.
• Managed inventory control, minimizing stock discrepancies through effective monitoring.
• Developed staff schedules to align with peak business hours, enhancing efficiency.
• Enhanced store appearance with regular maintenance, cleaning, and organization of merchandise areas.
• Processed exchanges, refunds and team member purchases to keep cashiers focused on efficiently checking out regular customers.
• Opening and closing procedures of the store.

Assist residents with bathing,dressing,grooming,and using the toilet.

.Helping residents with walking and safely transferring them between beds,wheelchairs,and other location.

Assist residents with eating as well as ensuring they have adequate water intake.

Observing and reporting any changes in a resident health,condition,or behavior to nursing team.