Dynamic professional with a strong work ethic and excellent customer service skills, honed at Walmart. Proven ability to enhance customer satisfaction and maintain a positive environment. Quick learner adept at managing high-volume transactions and fostering teamwork. Committed to safety and compliance, ensuring a secure experience for all stakeholders.
Work History
Frontend Cashier
Walmart
Boosted customer satisfaction through efficient and friendly checkout service.
Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
Bus Monitor
KIPP Delta Public Schools
Assisted driver in monitoring and managing student behaviors to promote safety.
Collaborated with school staff to develop personalized plans for students requiring additional assistance during transportation.
Partnered with bus drivers to create a welcoming environment for students entering the vehicle each morning.
Contributed to the development of effective emergency evacuation procedures, prioritizing student safety in crisis situations.
Conducted thorough inspections of the bus before and after each route, identifying potential safety hazards or maintenance needs.
Increased accessibility for wheelchair users by operating specialized equipment when needed, facilitating smooth boarding processes for all passengers.
Collaborated and communicated with school personnel, students and parents to maintain positive relationships.
Continuously updated knowledge of applicable laws and regulations governing school transportation services to ensure compliance at all times.
Teacher Assistant
Helena West Helena School District
1992 - 2015
Provided timely feedback to students on their performance, allowing them to make adjustments as needed for continued improvement.
Assisted students with special needs in achieving academic success through individualized instruction and personalized support strategies.
Promoted a positive learning environment by establishing clear expectations and maintaining open lines of communication with students, parents, and staff.
Collaborated with colleagues to share best practices, resulting in consistent teaching approaches across multiple classrooms.
Increased student engagement with dynamic lesson plans designed to accommodate diverse learning styles.
Improved student comprehension by implementing innovative teaching methods and incorporating visual aids in lessons.
Ensured the safety of all students by adhering strictly to school policies regarding proper supervision during class times as well as extracurricular activities.
Supported the lead teacher in developing curriculum materials, ensuring alignment with state standards and educational objectives.
Facilitated effective learning experiences for students by utilizing a variety of instructional techniques to meet their unique needs.
Enhanced students'' critical thinking skills through problem-solving activities and group collaboration exercises.
Blackjack Dealer
Isle of Capri Casino
08.1998 - 2013
Enhanced customer experiences by providing exceptional service and maintaining a professional demeanor at the blackjack table.
Demonstrated flexibility in scheduling availability to accommodate peak periods or special events within the casino.
Handled sensitive situations such as intoxicated players discreetly, ensuring minimal disruption to other guests'' enjoyment.
Handled Number cash out and buy in transactions each night.
Managed player disputes and resolved issues in a timely manner, fostering a positive gaming atmosphere.
Recognized potential security risks promptly, notifying appropriate personnel to maintain a safe environment for all guests.
Maintained smooth gameplay by effectively communicating with other dealers, floor supervisors, and pit managers.
Participated in regular meetings with floor supervisors to discuss performance and areas for improvement.
Contributed to a positive work environment by maintaining open communication and fostering productive relationships with colleagues.
Collaborated closely with surveillance staff to identify suspicious activity or irregularities in play patterns at the table.
Education
Master of Arts - Organizational Leadership
University of Arizona
Tucson, AZ
09.2013
Bachelor of Arts - Education
University of Arizona
Tucson, AZ
06.2011
Associate of Arts - Early Childhood Care And Education
Phillip County Community College
Helena, AR
05.2005
Biology
Central High School
West Helena, AR
05.1983
Skills
Quick learner
Strong work ethic
Excellent customer service
Patience and empathy
Customer service
Team player attitude
Loss prevention
Timeline
Blackjack Dealer
Isle of Capri Casino
08.1998 - 2013
Frontend Cashier
Walmart
Bus Monitor
KIPP Delta Public Schools
Teacher Assistant
Helena West Helena School District
1992 - 2015
Master of Arts - Organizational Leadership
University of Arizona
Bachelor of Arts - Education
University of Arizona
Associate of Arts - Early Childhood Care And Education
