Debbie Jones
Procurement
Baltimore,MD
Summary
BIO/SUMMARY: Results driven professional with a varied background in procurement, sales, marketing and customer service, I worked during a demanding and challenging global supply chain shortage that required building and maintaining relationships with key vendors; worked with engineering to second source parts and planned builds to correlate with longest lead items. Ability to open new markets that previously had no existing sales. Experienced retail industry professional with demonstrated strengths in customer service, time management and trend tracking. Excellent at troubleshooting customer problems and building successful solutions. Strong verbal and written communicator with a passion for cultivating positive relationships and exceeding goals.
Overview
14
14
years of professional experience
Work History
Senior Buyer
B/A Products
09.2022 - Current
- Review and analyze spend data and create a clear, written sourcing strategy for each spend category.
- Proactively identify opportunities and risks in the supply chain regarding quality, cost, and delivery.
- Conduct quarterly business reviews using supplier scorecards.
- Proactively identify opportunities and risks in the supply chain regarding quality, cost, and delivery.
- Maintain a list of projects and action items that support the strategy. Provide leadership and coordinate completion of tasks with Quality, Planning and Engineering using the defined process.
- Proactively track critical orders and follow-up on open orders. Expedite when needed.
Purchasing Manager, Planner/Senior Buyer
Galen Robotics
05.2022 - 08.2022
- Purchased new products and oversaw inventory stocking and availability.
- Sourced vendors, built relationships, and negotiated prices.
- Solved diverse supply chain problems involving numerous sources, logistics, and scheduling factors.
- Coordinated paperwork, updated spreadsheets, and maintained permanent records.
Senior Buyer/Office Manager
iVeia LLC
09.2019 - 05.2021
- Purchase raw and semi-finished materials or services required for manufacturing.
- Determine reorder point information and keep information current in ERP (Odoo). Maintain inventory by monitoring minimum and maximum stock levels, lead-times, and current market conditions.
- Complete purchasing cycle by verifying inventory and specifications of purchase requests, submitting and analyzing requests for quotes, negotiating prices, entering purchase orders, expediting deliveries.
- Verify purchase requisitions by comparing items requested to master list, clarifying unclear items, and recommending alternatives.
- Brought in top candidates by establishing competitive compensation structures and benefits policies. Attended college job fair to recruit and interview interns.
- Maximized employee satisfaction and reduced turnover with motivational strategies.
Tour & Activity Sales Specialist
The Booking Ninja
01.2019 - 08.2019
- Closed sales by explaining benefits of advertising strategies to customers and overcoming objections
- Served customers by going above-and-beyond to offer exceptional support for all needs
- Managed productive calls by maintaining control and using scripts to overcome objections
- Answered warm inbound calls from potential customers answering advertising solicitations
- Worked effectively with diverse team to accomplish daily objectives and meet long-term goals
- Worked remotely from home-based office.
Co-Owner/Operator
Remington Wine Company
09.2018 - 12.2018
- Build out and opening of a new 1300 square foot wine shop (also selling spirits, beer, gourmet grocery/snacks)
- Off-premise sales only
- Assisted retail customers with sales and service
- Roughly 80% of sales were wine - hand-picked, virtually all small estate growers
- Delivered exceptional guest relations by welcoming visitors warmly and offering immediate assistance
- Responsible for all aspects of social media and marketing via Facebook, Instagram & Twitter
- Identified and purchased all specialty food items, beer and cheeses
- Fixed checkout merchandise displays with continuous resets during down periods
- Boosted company revenue through suggestive selling techniques for products, value-added services, and loyalty programs
- Maintained accurate register totals by carefully counting and securing cash.
Manager
Chesapeake Wine Company
11.2011 - 01.2016
- Hired, trained and managed a staff of five for Baltimore's first wine bar-in-a wine shop
- Delivered products of consistent quality to customers by working directly with vendors on delivery and production issues
- Grew business revenue by planning and executing numerous successful promotions
- Wine sales accounted for 75% of total, the remainder of sales coming from spirits, craft beer, cheese/gourmet snacks and accessories
- 80% of sales were package (off- premise), 20% (on-premise)
- Purchased all specialty food items and cheese
- Cook, bartend, wait tables and assist customers in selecting/recommending products for purchase
- Delivered exceptional guest relations by welcoming visitors warmly and offering immediate assistance
- Developed staff members with successful training programs based around culture focused on employee empowerment and customer service.
Director of Sales
Black Ankle Vineyards
06.2009 - 11.2011
- Employed at the vineyard as second (non-farming) hire to sell and self-distribute wine into Maryland and D.C
- Brought in new customers with unique customer appreciation events and special sales
- Helped to build brand identity and loyalty in the marketplace by doing in-store wine tasting, which led to winery visits and the joining of the wine club
- Grew business by over 200%
- Assisted with harvest and bottling operations
- On the weekends, worked in the tasting room at the vineyard
- Led and arranged tours of the facility, which led to winery visits and the joining of the wine club
- Assisted retail customers with sales and service needs
- Served customers by going above-and-beyond to offer exceptional support for all needs.
Education
Campolindo High School
Skills
- Detail oriented
- Time management
- Procurement
- Inventory Management
- Decision making
- Market research
Timeline
Senior Buyer
B/A Products
09.2022 - Current
Purchasing Manager, Planner/Senior Buyer
Galen Robotics
05.2022 - 08.2022
Senior Buyer/Office Manager
iVeia LLC
09.2019 - 05.2021
Tour & Activity Sales Specialist
The Booking Ninja
01.2019 - 08.2019
Co-Owner/Operator
Remington Wine Company
09.2018 - 12.2018
Manager
Chesapeake Wine Company
11.2011 - 01.2016
Director of Sales
Black Ankle Vineyards
06.2009 - 11.2011
Campolindo High School
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