Debbie Kollaritsch
Clarkston,MI
Summary
A dynamic leader and strategist, I spearheaded business growth at Graceland Portable Buildings Of Alvord, leveraging skills in strategic planning and client account management. Excelled in establishing a loyal customer base and diversifying product offerings, significantly enhancing brand visibility. Skilled in delegation and business development, I fostered a culture of excellence and innovation.
Overview
27
27
years of professional experience
Work History
Small Business Owner
Graceland Portable Buildings Of Alvord
03.2014 - 03.2022
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Promoted business via social media to generate leads and maximize brand identity.
- Established a loyal customer base by providing personalized attention, and addressing concerns promptly.
- Participated actively in local community events or organizations as a way to give back while expanding brand visibility and credibility.
- Provided exceptional after-sales support to build strong customer relationships and encourage repeat business.
- Diversified product offerings to meet changing customer needs and tap into new markets.
Office Manager
Pathfinder Resources
09.1995 - 04.1998
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
- Developed and enforced office policies that aligned with company values and regulatory requirements, maintaining compliance.
- Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
- Launched quality assurance practices for each phase of development
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Education
Bachelors Of Arts Degree - Social Sciences
Aquinas College
Grand Rapids, MIAssociate Of Arts - Sociology
Muskegon Community College
MuskegonSkills
Opportunity identification
Timeline
Small Business Owner
Graceland Portable Buildings Of Alvord
03.2014 - 03.2022
Office Manager
Pathfinder Resources
09.1995 - 04.1998
Bachelors Of Arts Degree - Social Sciences
Aquinas College
Associate Of Arts - Sociology
Muskegon Community College
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