Debbie Lobos
Lanham,MD
Summary
Accomplished Stock Room Manager at Ralph Lauren, adept in supply management and exhibiting excellent communion skills. An extensive knowledge of stock reception, processing and disposition skills. Developed robust channels to source quality products and raw materials during high-demand periods. Detail-oriented record keeper and gifted team leader.
Friendly Receptionist background in different office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
4
4
years of professional experience
Work History
Stock Room Manager
Ralph Lauren
06.2022 - Current
- Inventoried warehouse stock on monthly, quarterly and annual basis.
- Censor-tagged merchandise to help deter theft and maximize sales of merchandise.
- Set up displays of merchandise to market new products to customers.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
- Maintained neat and organized backroom to easily access merchandise and drive sales.
- Reviewed and negotiated contracts with carriers to optimize shipping costs.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Developed and maintained knowledgeable and productive team of employees.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Responded to customer requests for products, services, and company information.
- Identified and responded to customer requests and concerns through email, online chat, and phone for both English and Spanish-speaking customers.
- Assisted customers with Spanish-language inquiries in a timely and professional manner.
Sales Associate
American Eagle Outfitters, Inc
06.2021 - 05.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Managed returns, exchanges and refunds in accordance with store policy.
- Built relationships with customers to encourage repeat business.
Medical Receptionist
J Richard Lilly MD and Associates P.C.
02.2021 - 01.2022
- Checked patient insurance, demographic, and health history to keep information current.
- Maintained current and accurate medical records for patients.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed multi-line phone system and pleasantly greeted patients.
- Helped patients complete necessary medical forms and documentation.
- Managed office bookkeeping with insurance billing and patient payments.
Education
Bachelor of Science - Nursing Administration
The Catholic University of America
Washington, DC12-2029
Associate of Arts - Nursing
Montgomery College
Rockville, MD12-2025
High School Diploma -
Duval High School
Lanham, MD05-2018
Skills
- Profit management
- Administrative support
- Supply management
- Certified Microsoft office specialist
- Calm demeanor
- Tech-Savvy
- Scheduling appointments
- Transcription and dictation
- Travel arrangements
- Data entry
- Recordkeeping and bookkeeping
- Excellent communication skills
Timeline
Stock Room Manager
Ralph Lauren
06.2022 - Current
Sales Associate
American Eagle Outfitters, Inc
06.2021 - 05.2022
Medical Receptionist
J Richard Lilly MD and Associates P.C.
02.2021 - 01.2022
Bachelor of Science - Nursing Administration
The Catholic University of America
Associate of Arts - Nursing
Montgomery College
High School Diploma -
Duval High School
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