Debbie Martin
Tampa,FL
Summary
Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
39
39
years of professional experience
Work History
Sales Assistant
Gorsuchs Limited
Aspen, CO
01.2017 - 03.2019
- Greeted customers and provided assistance with product selection.
- Assisted in creating displays to promote products.
- Organized stockroom shelves, racks and bins according to store layout and product categories.
- Informed customers about current promotions and discounts.
- Assisted customers with returns, exchanges and refunds.
- Replenished merchandise on shelves as needed throughout the day.
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
- Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
- Processed special orders for out-of-stock items when necessary.
Flight Attendant
Delta Air Lines, Inc.
Atlanta, GA
03.1980 - 10.2016
- Provided safety instructions to passengers prior to takeoff and landing.
- Lead Pursor
- Verified boarding passes and passports for all passengers.
- Greeted passengers, answered questions, and directed them to their seats.
- Delivered onboard customer service including food and beverage service.
- Monitored cabin environment throughout flight, checking seatbelts and ensuring passenger comfort.
- Responded to medical emergencies as needed during flights.
- Demonstrated proficiency in aircraft emergency procedures, first aid, CPR, defibrillators, oxygen administration, and other safety protocols.
- Assisted passengers during deplaning process by providing directions or other information as requested.
- Ensured the quality of customer experience by resolving any issues that arose during the flight promptly and professionally.
Education
Bachelor of Arts - Education-Business Admin
University of Northern Colorado
Greeley, CO06-1979
Skills
- Complex Problem-Solving
- Processing payments
- Merchandising proficiency
- Visual Merchandising
- Display building
- Opening and closing procedures
- Cash Register Operation
References
References available upon request.
Timeline
Sales Assistant
Gorsuchs Limited
01.2017 - 03.2019
Flight Attendant
Delta Air Lines, Inc.
03.1980 - 10.2016
Bachelor of Arts - Education-Business Admin
University of Northern Colorado
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