Debbie Martinez
Amarillo,TX
Summary
Self-motivated professional with outstanding oral and written communication skills. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Experience performing quality assurance with record-keeping and consultative services for customers.
Overview
20
20
years of professional experience
Work History
Quality Control Processor
Accenture/AIG
08.2021 - 07.2025
- Checked functions that were processed for accuracy and completeness.
- Performed checks on approximately 52 documents daily for completion and error fixes.
- Gained strong leadership skills by managing projects from start to finish.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Trained fellow employees on how to process and complete documents with accuracy.
- Assisted with correcting systemic problems in order to eliminate errors.
Operations Processor
AIG
09.2005 - 04.2021
- Investigated and resolved variances with inventory records.
- Reviewed incoming documents for accuracy and noted problems.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Demonstrated leadership by making improvements to work processes and helping to train others.
Janitorial Worker
Golden Spread Janitorial Service, Inc.
01.2011 - Current
- Followed strict schedules, cleaning according to facility usage and room availability.
- Kept building interiors appealing with routine deep cleaning of high-traffic areas.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Stored, used and disposed of cleaning chemicals and supplies.
Secretary
VFW Post 1475
01.2021 - 01.2022
- Anticipated leadership needs by preparing or gathering reports and correspondence.
- Greeted visitors and directed to appropriate location or person.
- Facilitated and coordinated administrative support for VFW.
Education
Certificate - Introduction To Paralegalism
Amarillo College
05.2003
High School Diploma -
Caprock High School
05.1979
Skills
- Understanding of confidentiality
- Proficient in computer applications
- Organizational recordkeeping
- Effective time management
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Quality Control Processor
Accenture/AIG
08.2021 - 07.2025
Secretary
VFW Post 1475
01.2021 - 01.2022
Janitorial Worker
Golden Spread Janitorial Service, Inc.
01.2011 - Current
Operations Processor
AIG
09.2005 - 04.2021
High School Diploma -
Caprock High School
Certificate - Introduction To Paralegalism
Amarillo College
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